Job Description

Treatment Coordinator (TCO) - Full-Time | Be the Heart of Patient Experience at Our Leading Mixed Dental Practice in Daventry!

Location: Daventry Hours: Monday to Friday, 9:00am - 5:00pm

Mixed NHS & Private | 5-surgery Practice with itero scanner

Competitive salary + Bonus scheme (discussed at interview) Are you intelligent?, driven? and are you ready to thrive in a role where your people skills, professionalism, and initiative truly matter? We're offering an exciting opportunity for a motivated Dental Treatment Coordinator (TCO) to join our friendly, long-standing team at our well-respected dental practice in here in Daventry. This is a key front-facing role within a busy mixed NHS and private Dental practice -- ideal for someone who loves working with people, is confident in sales conversations, and wants to grow in a modern clinical environment.

Why Join Our Practice? Our 5-surgery practice is fully equipped with the latest technology and a welcoming, professional atmosphere. We have a loyal patient base, many of whom have been with us for years with a dedicated, supportive team who genuinely enjoy working together. This is your chance to be part of a thriving team that values its people as much as its patients.

About the Role - As our Treatment Coordinator, you'll become the go-to person for patients considering private or complex treatments. You'll build strong, trust-based relationships by clearly explaining procedures, scanning the patients using the latest Itero scanner , helping patients understand their options, and guiding them through the finance process with confidence and care. Your responsibilities will include: Acting as the first point of contact for new and returning patients interested in treatments. Explaining procedures and treatment plans in clear, friendly, and professional language. Discussing fees and finance options in a confident, transparent, and patient-centric way. Supporting patients with accessing finance where appropriate. Following up on treatment enquiries and helping patients progress with their journey.Working closely with clinicians and reception to coordinate care and optimise bookings. Helping drive private treatment uptake through great service and proactive communication.

Who We're Looking For -This role is perfect for someone who is : Smart, presentable, and self-motivated. An excellent communicator -- calm, professional, and able to engage with people from all walks of life. Sales -- you don't need to be pushy, just persuasive with purpose. Organised and able to multitask confidently under pressure. Comfortable discussing treatment options, costs, and finance in a reassuring way. A team player with a flexible, proactive approach. Experienced in dentistry is essential and being a registered Qualified Dental Nurse to use the latest Itero scanner on patients

What You'll Get in Return - A stable full-time position: Monday-Friday, 9am-5pm , an opportunity to work occasional weekends on a discretionary basis with enhanced pay .A competitive salary depending on experience. A monthly bonus structure. Ongoing professional development and career growth opportunities. Uniform and Free parking .A friendly, experienced team and a genuinely positive work culture. The chance to make a real difference in people's lives every day. If you're looking for a new challenge in a supportive environment where your skills and initiative will be genuinely valued, this could be the perfect role for you.

Apply today with your CV and a short cover letter explaining why you're the ideal person for the job -- we can't wait to hear from you.

Job Type: Full-time

Pay: From 15.00 per hour

Expected hours: No more than 40 per week

Additional pay:

Performance bonus
Benefits:

Company pension Employee discount
Schedule:

Monday to Friday
Work Location: In person

Expected start date: 01/08/2025