An exciting opportunity has arisen for the role of Treatment Coordinator at our dental practice, Ferry Smile Studios, in Broughty Ferry.
Due to growth and expansion of our practice, we are looking for an energetic and enthusiaastic profession to join our team to create a seamless patient journey. This position requires excellent communication skills, strong organisational abilities, and a passion for providing exceptional patient care.
Redevelopment of the practice includes a dedicated TCO room, OPT and CBCT scanning and you have access to the latest iTero and Trios i/o scanners to deliver the highest quality patient experience.
Duties
Serve as the primary point of contact for patients, addressing inquiries and providing information regarding treatment options.
Coordinate patient appointments, ensuring efficient scheduling and minimal wait times.
Assist in the preparation of treatment plans and communicate these effectively to patients.
Support billing processes by communicating payment options, organising finance applications with patients, taking payments and supporting patients.
Participate in team meetings to discuss patient care strategies and improve office efficiency.
Management of communications and social media including patient testimonials.
Qualifications
Previous experience in a dental practice environment is essential.
Strong organisational skills with the ability to manage multiple tasks simultaneously.
Excellent verbal and written communication skills, with a friendly and professional demeanour.
Proficiency in using office software and dental software.
A commitment to providing outstanding patient care and maintaining a positive team environment.
Ability to work collaboratively with colleagues while also being self-motivated to complete tasks independently.
If you are passionate about enhancing patient experiences and possess the necessary skills, we encourage you to apply for this rewarding opportunity as a Treatment Coordinator.
Job Types: Full time, Permanent
Pay: 13.50 - 15.00 per hour
Additional Pay:
Bonus Scheme
Performance Bonus
Employee Benefits:
Discount
Schedule:
Monday to Friday
No Weekends
Experience:
Dental practice experience: 3 years (essential)
Job Types: Full-time, Part-time, Permanent
Pay: 13.50-15.00 per hour
Additional pay:
Bonus scheme
Performance bonus
Benefits:
Company events
Company pension
Employee discount
Employee mentoring programme
Free parking
Schedule:
Monday to Friday
No weekends
Experience:
Dental Practice: 3 years (required)
Licence/Certification:
Driving Licence (preferred)
Work Location: In person
Reference ID: Dental Treatment Coordinator
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