Join Our Team as a Leading Treatment & Patient Coordinator at Infinity Dental Clinic!
Are you passionate about patient care and ready to take your career to the next level? Infinity Dental Clinic, a leading provider of world-class dentistry, is offering an exceptional opportunity to join our growing team as a
Treatment & Patient Coordinator
- with the potential to step into a managerial role in the future.
This isn't just another job; this is a rare career opportunity for someone who wants to make a difference, grow professionally, and become a key player in our clinic's success.
Why Join Infinity Dental Clinic?
At Infinity Dental Clinic, we're proud to be recognised as the
UK's leading Straumann Implant Centre
, delivering more dental implant treatments than any other clinic in the country. We also excel in providing Invisalign, cosmetic dentistry, sedation, Denplan services, and comprehensive patient care.
Our award winning clinic in
Harrogate
is a thriving hub of excellence, home to a large, experienced team of dental professionals. As we continue to grow, this presents an exceptional opportunity for you to be part of a high-performing, supportive team dedicated to improving patients' dental care.
In addition to our clinic in Harrogate, you will be part of our wider team based at our clinic in Leeds. While this role will primarily be based at our Harrogate clinic, working alongside our team in Leeds underscores our ambition and provides even greater opportunities for career development within our growing organisation.
What We're Looking For
We're seeking a driven, personable, and empathetic professional to be the face of our clinic. The ideal candidate will have:
Experience in dentistry
, with a basic understanding of treatments such as dental implants, Invisalign, cosmetic dentistry, and sedation. (Comprehensive training will be provided to enhance your knowledge.)
Exceptional communication skills
, with the ability to connect with patients and colleagues in a variety of formats, including phone calls, emails, professional WhatsApp accounts, and face-to-face interactions.
A talent for building rapport
with both existing and new patients, ensuring their experience with us is nothing short of exceptional.
An understanding of lead conversion
, CRM systems, and how to maximise conversion rates to drive clinic success.
Strong computer skills
and familiarity with software systems.
You'll play a pivotal role in supporting our team of professionals and guiding them to continually improve our patient journey and conversion rates.
The Role
This is a
full-time position
where your primary focus will be to
convert new leads and increase the clinic's treatment uptake and conversion rates.
While there are various responsibilities in this role, your success will be measured by your ability to engage new patients and guide them through their treatment journey effectively.
Key aspects of the role include:
Managing patient relationships and coordinating treatments.
Using your exceptional communication skills to connect with patients via phone calls, emails, professional WhatsApp accounts, and in person.
Ensuring a seamless and welcoming experience for patients, from their first contact to their completed treatment.
Supporting the clinic's lead conversion efforts by effectively utilising CRM systems and identifying opportunities for improvement.
Collaborating with a talented team of professionals, contributing to our mission to deliver world-class dentistry.
Although there is a lot listed,
your main task will be to drive the clinic's growth by increasing treatment uptake and conversion rates, ensuring more patients can access the exceptional care we provide.
What Makes This Role Special?
Career progression:
For the right candidate, this role offers a clear pathway to management. How soon you step into this role will depend on your experience, drive, and impact.
Training and development:
We are committed to helping you grow, providing the support and training you need to thrive.
Team spirit:
Our team is our greatest asset. We work together with respect, empathy, and shared purpose. If you value collaboration and positivity, you'll feel right at home with us.
A growing organisation:
Our award winning clinic in Harrogate continues to expand, offering unparalleled opportunities to grow your career within a successful, high-performing team.
Be part of excellence:
You'll represent a clinic that delivers world-class dentistry, earning a reputation as a trusted and highly regarded centre of excellence.
Your Next Step
If you're looking for a role that offers more than just a job - a role where you can grow, lead, and truly make an impact - we'd love to hear from you.
Apply now
and take the first step towards an exciting future with Infinity Dental Clinic.
We can't wait to welcome you to our team!
Make your mark. Build relationships. Shape the future of dentistry.