Are you passionate about patient care, confident in communication, and ready to grow your career?
Infinity Dental Clinic
- a leading private dental clinic in Leeds - is looking for an ambitious
Patient Sales & Treatment Coordinator
to join our team.
This is not just another job - it's an opportunity to become a key part of a high-performing, supportive clinic, helping patients access world-class dentistry while developing your own skills and career with real progression opportunities.
Why Join Infinity Dental Clinic?
Comprehensive, high-quality care
- We provide a full range of private dental services, including being the UK's number 1 Straumann implant provider, Invisalign, cosmetic dentistry, sedation, facial aesthetics, and general care.
Career growth
- This role offers a clear pathway to progress and take on more responsibility.
Supportive environment
- Be part of a large, friendly, and professional team that values collaboration, learning, and positivity.
Modern, forward-thinking practice
- Join a clinic that continually innovates, invests in technology, and sets high standards in patient care.
About the Role
As our
Patient Sales & Treatment Coordinator
, you'll be at the heart of the patient journey -- guiding them through their options, ensuring clarity around treatment and costs, and providing a seamless, welcoming experience from enquiry to booking.
You'll support patients while helping drive clinic growth by meeting conversion targets and tracking leads through our systems.
Key responsibilities include:
Acting as the first point of contact for new patient enquiries.
Building rapport through confident, warm communication -- in person, by phone, email, and WhatsApp.
Explaining treatments clearly (including implants, Invisalign, cosmetic dentistry, sedation) -- training will be provided.
Guiding patients through payment options, including financing and insurance.
Ensuring clarity and transparency around costs and treatment fees.
Handling patient objections professionally and empathetically.
Managing treatment plans, finance discussions, and follow-ups with attention to detail.
Liaising with the clinical team to ensure a smooth, consistent patient journey.
Using CRM systems to track leads, manage enquiries, and report on conversions.
Meeting and exceeding monthly KPIs and patient conversion targets.
Who We're Looking For
We're looking for someone proactive, organised, and people-focused -- someone who loves helping others and can confidently support patients in making informed decisions.
You may have experience in roles such as:
Treatment Coordinator
Sales advisor
Patient care advisor
Healthcare coordinator
Customer service or lead management
You'll thrive in this role if you:
Communicate with warmth, clarity, and confidence.
Have experience in customer service, sales, or patient-facing roles.
Are confident discussing treatment options, costs, and finance.
Can handle objections and guide decision-making professionally.
Are comfortable working to KPIs and conversion targets.
Are organised, detail-focused, and tech-savvy (CRM experience is a bonus).
Have dental or healthcare experience (not essential - training is provided).
What Makes This Role Special?
Genuine progression
- We'll support your development and help you grow into more senior responsibilities.
Rewarding, impactful work
- Help patients start treatments that improve confidence, health, and quality of life.
Ongoing training
- You'll be coached and supported by a team that wants you to succeed.
Great benefits
- Including performance bonuses, pension, dental treatment, free parking, staff discounts, and more.
Ready to Join Us?
If you're looking for a role where you can combine excellent patient care with confident communication -- and you're motivated to help patients start treatment -- this is your opportunity.
Apply today
to begin your next chapter with
Infinity Dental Clinic Leeds
-- where patients come for exceptional care, and you come to build a fulfilling career.