Job Description

Would you like to be part of something special?

The Raglan Suite is a Referral Dental Practice based in Harrogate. We offer specialist and advanced treatments including endodontics, implantology, periodontology, oral surgery, sedation, orthodontics and aesthetic dentistry.

We are looking to expand our growing team and recruit a full time Treatment Coordinator / receptionist.

The Candidate

The ideal candidate will be confident, flexible, with excellent organisational and communication skills and a passion to provide five-star service.

You will have excellent attention to detail and the ability to learn and adapt easily to challenging situations. There are excellent opportunities for progression and we are ideally looking for someone who wishes to advance their knowledge.

Treatment Coordinator responsibilities

Be the first point of contact for new private patients to the practice; and existing patients expressing an interest in advanced treatments Confidently discuss the treatment and fees involved Deliver a high-quality service to ensure patient satisfaction and maximum contribution to practice efficiency and effectiveness Be a champion of customer satisfaction and best practice Coordinate dental appointments throughout the treatment plan Establish and maintain productive working relationships with all members of the practice team

Your skills and experience

Extensive clinical knowledge of treatments provided within a dental setting Strong and confident communication skills, both verbal and written, with the ability to clearly understand and communicate complex treatment plans, procedures and requirements Previous experience of delivering an outstanding service in a customer facing role The ability to deal with a broad range of people GDC registered and knowledge of dental practice management systems is desirable

Your salary and benefits

A competitive starting salary and the opportunity to increase this through training and development Fully funded CPD training, GDC registration, DBS and Professional Indemnity, saving you over 500 per year Established progression and development Contributory pension scheme Modern surgeries and dental software systems Access to a full training and development platform, with access to thousands of courses at your fingertips Competitive staff benefits including discounts in over 7000 retailers, discounted gym membership and even a day off for your wedding! Access to a 24 hour GP through your phone, 24/7 Early access to your earned wages for the times you might need it Earn up to 3,000 per referral in our employee referral scheme Your uniform will be provided.

We're proud to have been named in the LinkedIn Top Companies Where the UK Wants to Work, the Forbes World's best employers, and in the Inclusive Top 50 UK Employers list.

We are an equal opportunities employer and welcome applications from all who fit the requirements of the role. If you need any reasonable adjustments as part of our recruitment process just let us know.

Due to the high level of interest in our roles, we are only able to contact short-listed candidates. Good luck!

Job Types: Full-time, Permanent

Additional pay:

Bonus scheme
Benefits:

Company pension
Schedule:

Monday to Friday
Experience:

Dental practice experience: 1 year (required)
Work Location: In person