to support our Depot Manager with the efficient coordination of plant hire call-offs, deliveries, and collections. This is a varied, hands-on role that plays a key part in ensuring depot operations run smoothly, compliantly, and with excellent customer service.
Key Responsibilities
Assist with the day-to-day administration of depot operations, ensuring customer expectations are met in a timely and cost-effective manner
Process fuel charges within 24 hours for specialist customers and fuel/damage charges within 24 hours for all other customers
Provide administrative cover for Transport and Workshop teams during periods of holiday or sickness
Support other depots with holiday and sickness cover when required
Raise purchase orders and liaise with suppliers regarding parts and depot requirements
Maintain PPE records and ensure all depot paperwork is accurately uploaded in line with ISO procedures
Coordinate depot site inductions and manage the training depot diary and facilities
Support site health and safety administration
Book Through Examination checks and update information on the hire system (Insphire)
Print workshop documentation for engineers
Carry out ad hoc duties as required to support depot operations
About You
Essential:
GCSE Grade C (or equivalent) in English and Maths
Good working knowledge of MS Excel and Outlook
Strong communication skills, both written and verbal, with a professional telephone manner
Excellent customer service skills
Ability to work effectively as part of a team
Smart, professional appearance
Desirable:
Previous experience in a similar administrative or depot-based role
Why Join Us?
This is a great opportunity to join a busy depot environment where no two days are the same. You'll be part of a supportive team, contributing to efficient operations and high standards of customer service.
Job Types: Full-time, Permanent
Benefits:
Additional leave
Company pension
Enhanced maternity leave
Enhanced paternity leave
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Referral programme
Work Location: In person
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