Job Description

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades old delivery universe? If so, read on, as we're looking for two Depot Operations Support's to join our Northampton Team!

We're leading the logistics revolution, powering deliveries across the UK for some of the nation's biggest high-street and online brands. Our depots are the backbone of our operation, ensuring seamless logistics and top-notch service for our customers. Whether you're handling parcels, coordinating routes, or managing depot operations, you will play a key role in maintaining our high standards and efficiency.



As our network grows at lightning speed, so do the opportunities within it. This is your chance to be part of something big, where every day is fast-paced, impactful, and full of possibilities.

About the role:

Depot Operations Support - InPost Distribution Northampton depot.

Are you ready to be at the heart of a fast-paced, dynamic parcel operation? Join InPost Distribution as a Depot Operations Support team member and play a pivotal role in ensuring smooth daily parcel activities, exceptional customer care, and seamless administration in our bustling Northampton depot!

Location:

Unit 4 Mercury Dr, Northampton NN4 7JE

Shift Pattern:

4on 4off

Hours:

07:30am - 17:30pm

Salary:

25,396.80 per annum

What you'll be doing:

Working closely with the other members of the Team in order to fully understand Customer and Suppliers requirements and expectations.


Dealing with customer enquiries


Deal with any procurement needs.


Data inputting


Provide timely, quality, and accurate information, (Weekly/Monthly)


General administration duties


Support with any other "ad hoc" administrative tasks


Investigate and conclude customer queries.

What we need from you:

Proficient knowledge of Microsoft office, particularly words processing and spreadsheet skills


'Customer Service' oriented


Good written and verbal communication skills


Able to work under pressure.


Team player


Problem Solving


Excellent time-management skills


Ability to communicate effectively at all levels.


Accuracy

Perks of the job!:

We love to reward our people for the great work they do:

Build a secure future with a competitive Pension Scheme


Peace of mind with Life Insurance


Stay active with our Cycle2Work scheme


Get the support you need with our Employee Assistance Program

The InPost process:

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we'd like to take you to the first stage.


Throughout our process, you will get the opportunity to meet a cross-section of our friendly team members to get a sense of our culture, and a good understanding of the role, team and business. Your talent partner will guide you through each stage.


At InPost, we love uniqueness. Our strength is our people.


We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.