Job Description

About us

At Crystal Care Solutions, we provide high-quality residential care and supported accommodation for children and young people aged 8 to 25. With over a decade of dedicated service, we specialise in supporting young people with complex needs, trauma backgrounds, and emotional or behavioral challenges--offering them stability, growth, and hope for the future.


Established in 2007, we're proud to share that 50% of our homes are rated 'Outstanding' by Ofsted, a reflection of our unwavering commitment to quality care. In 2024, we were also honored as the Exceptional Employer at the Stars of Social Care Awards--a testament to the supportive, inclusive, and empowering environment we've built for our team.


Working at Crystal Care Solutions means being part of a passionate, values-driven organisation that puts children and young people at the heart of everything we do. Join us and help make a genuine difference every single day.


We are looking for a passionate and experienced Deputy Care Manager to help lead our dedicated team in providing therapeutic care to children and young people in our residential homes. This is a fantastic opportunity for someone with strong leadership skills, a commitment to best practice, and a desire to help young people thrive.

Your Role

Leading care practices in the home and deputising for the Registered Manager Overseeing staff supervision, development, and performance Ensuring compliance with safeguarding protocols and regulatory requirements Working directly with children to promote positive relationships and outcomes Planning shifts, allocating resources, and maintaining smooth day-to-day operations Supporting the development and implementation of individual care and therapeutic plans Collaborating with external professionals to ensure the best outcomes for young people Promoting an inclusive, nurturing, and stable home environment

What we are looking for

Essential

:

1 years' experience in a supervisory or management role in residential care 2 years' experience working in residential childcare Level 3 Diploma in Residential Childcare (or equivalent) Willingness and ability to complete Level 5 Leadership & Management qualification Excellent understanding of child development, trauma-informed practice, and safeguarding Proven team leadership, organisation, and delegation skills Knowledge of regulations and legal frameworks in residential care Strong written and verbal communication skills Confident in using Microsoft Office (Outlook, Word, Excel) Full UK Driving Licence Resilience, adaptability, and ability to work under pressure Ability to work flexible shifts, including weekends and sleep-ins Commitment to ongoing professional development

Desirable

:

Level 5 qualification in Leadership & Management Experience managing staff performance and leading team development

About The Role

What we offer

New Starter Bonus up to 1,000 for qualified Level 5 direct applicants (T&Cs apply) Level 5 Qualification Support (Residential Childcare pathway) Qualification Completion Bonuses Pension auto-enrolment Pay Care Scheme - cashback on medical expenses Employee Assistance Programme - 24/7 support Perkbox - discounts at high street and online retailers Long Service Awards (extra annual leave and bonus payment) Refer a Friend Scheme - earn rewards together Free meals on shift and paid DBS

Ready to apply?

Join a team that truly puts children first and helps shape brighter futures.

Crystal Care Solutions

is committed to safeguarding and promoting the welfare of children and young people. All roles are subject to enhanced DBS checks and thorough pre-employment screening.

Required Criteria

Skills Needed

About The Company

At Crystal Care Solutions, we are dedicated to providing exceptional, client-focused services with integrity, professionalism, and care at the heart of everything we do. Whether supporting individuals, families, or businesses, our mission is to deliver tailored solutions that make a meaningful difference.


With a team of experienced and compassionate professionals, we pride ourselves on reliability, attention to detail, and a commitment to excellence in every interaction. At Crystal Care Solutions, your well-being and satisfaction are our top priorities -- because we believe in doing more than just meeting expectations. We aim to exceed them

Company Culture

At Crystal Care Solutions, our culture is rooted in compassion, collaboration, and commitment to excellence. We foster an inclusive and supportive environment where every team member is valued, empowered, and encouraged to grow both personally and professionally.


We believe that delivering outstanding service starts with a positive workplace culture--one that embraces integrity, respect, and open communication. Our team shares a passion for making a meaningful impact, working together to exceed expectations and create lasting relationships with our clients and community.

Company Benefits

At Crystal Care Solutions, we believe that taking care of our team is just as important as taking care of our clients. That's why we offer a comprehensive benefits package designed to support your health, well-being, and professional growth.


Our benefits include competitive compensation, flexible scheduling options, paid time off, ongoing training and development opportunities, and access to wellness programs. We're committed to creating a supportive work environment where employees feel valued, motivated, and equipped to succeed.


Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Competitive salary, Wellbeing Scheme, Culture of recognition, Progression opportunities, Long service awards, Service recognition increases to annual leave

Salary

Not disclosed