Job Introduction
This is an exciting opportunity to join an established team as Deputy Debt Manager. A new post has been created for 12 to 15 months whilst a project to replace the financials system is undertaken. The post holder may also be involved in the project.
The Corporate Debt Team is responsible for the issue and collection of sundry debts for all council directorates, liaising extensively with debtors to secure prompt payment, resolve disputes and provide assistance where debtors are in financial difficulties. The Deputy Debt Manager will be responsible for managing the team's business as usual operations. They will undertake performance management to ensure duties are undertaken in accordance with service and financial procedures to maximise income.
Successful candidates must be committed to supporting and developing staff whilst also able to adhere to absence management, capability and disciplinary procedures when necessary. The post will also be responsible for the more complex casework, insolvency matters and providing responses to FOIs and SARs along with identifying and preparing debts for legal proceedings working alongside the council's legal officers.
Interested candidates must have experience of debt recovery and communicating effectively with a wide range of stakeholders. They should be able to critically review working practices and work alongside colleagues to implement change where required.
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