Innovatively designed by Soho House, Mollie's is a growing family of twenty-first century motel-diners with big ambitions for expansion. In spirit, Mollie's was born in America - an offspring of the classic roadside motel and drive-in diner, a welcome stopover on a route to somewhere. We've borrowed the inviting red neon signs and the easy-going vibe, the burgers, the shakes, the bottomless coffee, a dash of nostalgia, but there's nothing old-school about Mollie's. Expect innovative digital check-in, EV chargers, designer rooms with a fresh Soho House look and affordable prices. Mollie's has already been named as the 'Best Budget Hotel' in the Sunday Times Best Places to Stay, Best Innovator in the GQ Food Drink Awards, and was awarded the Catey Award for Best Use of Technology.
Following the success of its first sites in Oxfordshire and Bristol, a third site in Manchester is currently underway and a further ten locations are already earmarked as part of the immediate expansion plan to forge a new 'budget-luxe' sector in the travel and leisure industry.
Mollie's is now looking for a Deputy Diner Manager looking to build a successful career with an inventive, high growth brand at the forefront of the hospitality sector.
OUR PEOPLE
The Mollies' team are warm, welcoming and customer focused, passionate about exceeding expectations and maintaining the highest standards of service we hold ourselves to. They are proud to work at Mollie's and love to work collaboratively as a team to enhance the guest experience at every opportunity.
We are looking for candidates who are driven and have an eagerness to learn and build an exciting career with a fast growing, leading hospitality business.
You will be supported by state-of-the-art technology instead of legacy systems so we can create a seamless and logical way of doing things from the get-go. We want you to exceed your expectations. We will nurture your talent, encourage new skills and give you the tools to manage your future.
Mollie's is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to Mollie's.
REQUIREMENTS
As Deputy Diner Manager, you'll play a key role in running the Mollie's Diner. Working alongside the Diner Manager, you'll oversee daily operations, from smooth service on the floor to the efficiency of the kitchen, ensuring every guest has a memorable experience.
You'll manage, motivate, and develop the team, leading by example and creating a positive culture where people thrive. You'll monitor performance, uphold high service standards, and keep things running seamlessly, whether it's managing shifts, handling guest feedback, or keeping on top of staffing, training, and compliance.
Key Responsibilities:
Lead shifts and oversee daily diner operations
Support, train, and motivate the team to perform at their best
Deliver outstanding guest experiences and handle feedback positively
Maintain high service and operational standards at all times
Support the Diner Manager with staffing, rotas, stock, and compliance
Drive consistency, efficiency, and a culture of hospitality excellence
This is a hands-on leadership role, perfect for someone who loves hospitality, knows how to balance great service with operational efficiency, and is ready to grow with a fast-expanding brand.
BENEFITS
Salary 30,000 to 38,000 per annum
Additional 10% Tronc Scheme
Mollie's Career Pathway programme including Paid qualifications
Enhanced Company Maternity, Paternity and Adoption leave
Company sick pay
Hospitality Rewards (Discounts Platform)
Celebration Day- additional day of leave after three years of service
Complimentary meal every shift
Unlimited free tea, coffee, and soft drinks every shift
Discounted food and accommodation
24-hour access to our wellness programme
Discounts on GHD and Cowshed products
Length of Service Rewards
Monthly awards scheme
Up to 500 refer a friend scheme
Birthday Reward
Mollie's is heading for Manchester's Old Granada Studios - an imaginative reinvention of the legendary 1950s building where both the Beatles and the Sex Pistols made their first TV appearances. Our vision is to create an inclusive social hub in the heart of Manchester's creative quarter.
Inspired by the building's colourful history and mid-century roots, Mollie's first city-centre motel has 128 rooms and suites, a classic Mollie's Diner, cocktail bar and live music venue, state-of-the-art gym and our own contemporary art collection. Excited? We are.
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