Job Description

ABOUT US

Welcome to URBAN--the Home of Great Burgers & Fries(TM)! Established in 2017 in Yorkshire, we are now experiencing huge growth and expansion.

We're not just about creating personalised, mouthwatering masterpieces that leave our customers craving more. At URBAN, you'll be part of a tight-knit crew, crafting quality burgers with fresh ingredients and serving them with a smile. But it's not just about the here and now - we're all about growth too. Whether you're dreaming of climbing the ladder or want to learn new skills, we've got opportunities for you to shine in a fun and supportive environment.

Our respectful and inclusive culture is at the heart of who we are. We believe in celebrating everyone's unique flavour and ensuring everyone feels valued. All of our Burger Masters(TM) are committed to being open-minded and accepting of every individual, so if you share those values, you'll fit right in.

Join us today to start the best chapter of your career!

Job Summary

We are seeking a dedicated and experienced Deputy Manager to join our dynamic team in the hospitality sector. The successful candidate will play a crucial role in supporting the daily operations of our kitchen and restaurant, ensuring that food safety standards are met while delivering exceptional service. This position requires strong leadership skills, culinary knowledge, and a passion for team management.

Duties

Assist the General Manager in overseeing daily operations within the kitchen and front-of-house areas. Supervise and support kitchen staff in food preparation and cooking processes to ensure quality and efficiency. Maintain high standards of cleanliness and organisation in both kitchen and dining areas. Provide leadership and guidance to team members, fostering a positive work environment. Handle customer inquiries and complaints with professionalism, ensuring guest satisfaction. Assist in training new staff members on operational procedures and service standards. Collaborate with the management team to develop menus, specials, and promotional events. Monitor inventory levels and assist with ordering supplies as needed.

Qualifications

Proven experience in a supervisory role within a restaurant or hospitality environment is essential. Strong understanding of food safety regulations and culinary practices. Excellent leadership skills with the ability to motivate and inspire a team. Exceptional organisational skills with attention to detail in food preparation and service delivery. Ability to work effectively under pressure in a fast-paced environment. Strong communication skills, both verbal and written, to facilitate teamwork and guest interactions. A passion for hospitality and commitment to providing outstanding service.
Join Urban as a Deputy Manager where you will have the opportunity to grow your career in a vibrant kitchen environment while making a positive impact on our team's success!

Job Types: Full-time, Permanent

Pay: From 32,960.00 per year

Benefits:

Company pension Discounted or free food Employee discount
Experience:

Restaurant management: 2 years (required) Hospitality: 2 years (required)
Work Location: In person