Job Description

Deputy General Manager

Hours:

40 hours per week over 5 days (including 1 weekend day)


We are seeking a dedicated and experienced Deputy General Manager to support the General Manager in leading one of Manchester's most iconic cultural destinations. This is a key leadership role where you will help drive operational excellence, deliver outstanding visitor experiences, and contribute to the overall strategic direction of the venue.


As Deputy General Manager, you will act as second in command, ensuring smooth day-to-day operations, inspiring teams, and stepping in for the General Manager when required. You will work across departments to maintain high standards, drive business growth, and support a hospitality offer that complements a venue known for its powerful storytelling and world-class exhibitions.

Why Join Restaurant Associates

Restaurant Associates delivers exceptional food and service in inspiring spaces. In this role, you'll work alongside a forward-thinking client, benefit from the support of an experienced senior leadership team, and have the autonomy to help shape an innovative and people-focused hospitality experience.

We Offer

Free meals while on duty Exclusive travel and retail discounts Access to wellness, mindfulness, and fitness classes Digital GP services for you and your family Up to 44% off cinema tickets Contributory pension scheme Tailored career pathways and MyLearning development programmes

Key Responsibilities

Support the General Manager in leading daily operations across cafe, restaurant, and events Ensure excellent food and service delivery in line with brand and client standards Build and maintain strong working relationships with internal and external stakeholders Motivate and manage a high-performing, diverse team Uphold health and safety, compliance, and sustainability standards Contribute to commercial growth and achievement of financial goals Assist with marketing initiatives to increase footfall and engagement

Who You Are

You are a proactive and people-focused leader with a background in hospitality management and a passion for delivering exceptional guest experiences.

You'll Bring

Senior leadership experience in hospitality, catering, or retail Strong commercial and financial acumen A motivational, team-oriented leadership style A passion for food, service, and cultural engagement Excellent communication, organisational, and IT skills An innovative mindset with great attention to detail

Ready to step into a leadership role that combines purpose, creativity, and operational excellence? Apply today to join a team making a real impact in a truly inspiring venue.


About Us


Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.


Job Reference: com/0109/70664001/52759921/SU #RA Venues


Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!


eel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!