Job Description

The Emergency Medicine and Integrated Care Division are currently looking to appoint an individual with an excellent track record of operational management, people leadership and change management to join an enthusiastic and dynamic senior team. The post holder will work closely with medical, nursing, management, and administrative teams to deliver excellent performance and achieve agreed productivity targets with main objectives for the role linked to ensure we : - deliver high-quality patient - centred care- are the employer of choice- deliver better care at lower cost. This is an opportunity for a talented and ambitious individual to join Chelsea and Westminster Healthcare NHS Foundation Trust and ensure operational delivery of the department business plan, including the achievement of performance and financial metrics, with a consistent focus on the highest standards of treatment and care.



The Deputy General Manager role covers a number and range of medical specialties supporting both outpatient and inpatients across the two hospital sites. The Deputy General Manager works with key stakeholders in the multidisciplinary team, including medical, nursing, therapies and administration, to support in the delivery of high quality care and excellent performances. The Deputy General Manager will work closely with and support the General Manager and deputise as required.



To deliver in this role, you will need experience of working within multi-professional teams. You will have a strong proven track record of inclusive leadership and staff management. You will have successful strategic and operational management experience and will demonstrate a high level of organisational skills. This will include a commitment to patient care and performance delivery along with robust financial and workforce experience.



The role covers both elective and non-elective areas including outpatient clinic Referral to Treatment (RTT) performance, cancer pathways management, leadership and performance, and supporting inpatient areas through efficient discharges and hospital flow. The role manages a range of general medicine specialties and also works closely with the acute medicine and emergency medicine departments and leadership.



Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.



Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children's services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.



We continually invest in our facilities, including a 30m expansion of critical care at Chelsea and an 80m Ambulatory Diagnostic Centre at West Mid.



We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.



We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring.



If you haven't heard from us within 3 weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probation. Some roles may require weekend shifts at multiple sites.



Please see the detailed person specification and job description for an overview of the main responsibilities of the role.