Job Description

Deputy Head Housekeeper

Let us sweep you off your feet!

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!

The DoubleTree by Hilton Brighton Metropole is now recruiting for a Deputy Head Housekeeper. The hotel is set on the vibrant Brighton seafront in a beautiful 1890's building

The hotel compromises of 321 guest bedrooms, 24 meeting rooms, 3 restaurants, health club with indoor pool and sauna.

Guests of this hotel will experience first-class service, distinguished by an unrivalled commitment to a personalised approach. We ensure a comfortable, luxurious stays all our guests, with guidance on locally immersive experiences where desired.

Annual salary

ranging from 30,000 to 33,000 DOE

A WORLD OF REWARDS

Smart uniform provided

and laundered

Free

and healthy

meals

when on duty

Grow your Career !

your next position could be as a Head Housekeeper.

Personal Development

programmes designed to support you at every step of your career

A chance to make a difference

through our Corporate Responsibility programmes - Find out what and how we are doing ()

Team Member Travel Program:

discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

Team Member Referral Program

High street discounts:

with Perks at Work

Holiday:

28 daysincluding bank holidays (increasing yearly to up to 33 days)

Discounted dental and health cover

Discounted Car Parking

Up to 4 weeks temporary accommodation

if relocatingat a discounted rate

Modern and inclusive

Team Member's areas
We are now recruiting for a Deputy Head Housekeeper at the stunning DoubleTree by Hilton Brighton Metropole. The hotel was refurbished last year and is host to both corporate and leisure clientele. It is well positioned, right on Brighton's seafront, and just a 15 minute walk from Brighton Train Station.

What will I be doing?

As a Deputy Head Housekeeper, you will be responsible for assisting with overseeing housekeeping operations to deliver an excellent Guest and Member experience. An Deputy Head Housekeeper will also be required to assist the Head Housekeeper and monitor standards. Specifically, you will be responsible for performing the following tasks to the highest standards:


Assist with overseeing Housekeeping operations Operate within departmental budgets through effective stock and cost controls and well managed schedules Support departmental targets and objectives, work schedules, budgets, and policies and procedures Monitor the appearance, standards and performance of the Housekeeping Team with an emphasis on training and teamwork Ensure team members have an up-to-date knowledge of all room categories and amenities Assist the Executive Housekeeper to maintain good communication and work relationships in all hotel areas and with external customers and suppliers Ensure staffing levels cover business demands Ensure ongoing training to support Executive Housekeeper Ensure communication meetings are conducted and post-meeting minutes generated Manage staff performance issues in compliance with company policies and procedures Support managing, training and developing the Front Office team Deputise in absence of Executive Housekeeper Assist other departments wherever necessary

What are we looking for?

A Deputy Head Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:


Housekeeping experience in the hotel/leisure/retail sector in a managerial or supervisory capacity High level of commercial awareness and cost control capabilities Excellent leadership, interpersonal and communication skills Committed to delivering high levels of customer service Ability to work under pressure High level of IT proficiency Excellent grooming standards Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:


Familiar with Property Management Systems Experience managing a department and Profit and Loss account

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay.

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