Job Description

About The Role

WE DO NOT OFFER SPONSORSHIP.

As Deputy Manager you will provide practical assistance and emotional support to empower your team to enable the people we support to achieve their goals and aspirations.



Position: Deputy Manager



Location: Norwich



Hours: Full-time, 40 hours per week, to meet the needs of the service.



The role



Working alongside and with the support of our Registered Manager you will be responsible for the provision of high-quality care by participating, observing, and sharing experience across all services. As well as managing one of the established supported living homes. You will be supported in your work by various team leaders and senior support workers.

Key responsibilities include:

Ensuring that each person we support receives person centred, Ethos driven and outcome focused care which reflects their assessed and individual needs by encouraging discussion and input from the people we support. Take responsibility for quality within the service by implementing and ensuring compliance with the company's clinical governance and quality assurance systems. Ensure that each person we support has documentation that is personal to them, that care/goal plans are reviewed monthly and good, accurate notes are made, allowing the reader to see the changes or progress made. Assist the Registered Manager with reviewing budgets, staff rotas, complaints and relationship building with external regulatory bodies. Act as a role model to staff at all times. Lead and manage an empowered, engaged, motivated and highly effective support team encouraging them to make a difference to the people we support and their lives, whilst providing the highest quality care. Ensure effective recruitment, induction, training, coaching and development of staff, and completing managerial supervisions and annual appraisals for all staff ensuring competencies are met and the values are maintained at all times. To undertake this role, you must hold a valid UK driving licence.


About you



To be successful in this role, previous experience within a similar managerial position in a care setting is essential. In addition:


You will be willing to work towards or have a NVQ Level 3 qualification in Health & Social Care or equivalent. You will be enthusiastic and passionate about delivering high quality, person centred care for the people we support and be able to provide inspiring, motivational, clear and supportive leadership for our colleagues.

We are looking for people who share our core values and are able to apply these to the work that they do. At the heart of our ethos are five key words, these underpin the PRIDE we take in our services.



'Potential, Responsibility, Integrity, Diversity, Empathy'


What we can offer:

Refer a friend scheme

we know that you will know fantastic people who will be make a great contribution, you will receive 400 each time a successful referral is made *

Above and beyond

we recognise that our staff teams do amazing things for the people we support and their teams. We award contributions for those who go the extra mile and for good inspection feedback with vouchers for high street shops and other surprises!

Long service awards

we recognize your contribution to the team and celebrate long service

Employee benefits app

stay connected to our community, receive discounts across everyday and luxury shops, access information about learning & development opportunities.

Cycle to work

you can save money and get fit with our salary sacrifice scheme

Pension

we will auto enrol you into our salary sacrifice pension scheme

Life cover

you will be entitled to the death in service benefit.

Funded qualifications

earn whilst you learn! we aim to develop our own talent, giving you the opportunity to develop your career with Swanton *

Career pathways

we invest in our people and offer apprenticeships in Health and Social Care (Level 3). Earn whilst you learn has never been easier!

Swanton Educates

we have our own training qualification centre which can further support your development

Trained mental health first aiders

available to support you when you need someone to talk to

Employee Assistance Programme (EAP)

free confidential access to 24hr assistance program for counselling, advice and support

Employee Voice

we hold regular events throughout the year to listen to your feedback about working with us


subject to eligibility & criteria

About The Service

Supporting people in their own homes to live an independent life within their community.