Job Description

Gurt Wings isn't just about chicken - it's about flavour, energy, and unforgettable experiences. We're on the hunt for someone special to lead our flagship restaurant in the bustling area of Wapping Wharf and help take our award-winning business to the next level. We're looking for a hands-on, passionate, and driven Deputy Manager to bring real flair to the operation -- someone who lives and breathes hospitality, thrives under pressure, and knows how to lead a team.

About Gurt Wings:

Gurt wings is a multi-award winning fried chicken street food company, based in the South West of England. Founded by James, a chicken wing and buffalo sauce fanatic. A brand best known for succulent wings, strips, chicken salt tater tots and over 16 handmade sauce recipes. With 3 Trucks and 2 fixed locations, Gurt Wings has grown significantly in the past year. They opened their first flagship restaurant in February 2025 on the busy site of Wapping Wharf, Bristol, which has exceeded expectations and has become a popular hub for many. We're looking for someone who is familiar with the brand, energetic and has a drive to provide a high standard of service to our customers.

What We Offer:

Discounted or free food Friends and Family Discount Company pension Employee benefits through our reward scheme Career development Be surrounded by fun, driven, supportive people

Key Responsibilities:

Work alongside the General Manager to lead day-to-day operations of one of Bristol's top food spots. Assist with the management of stock levels, budgets, supplier relationships, and reduce wastage. Maintain exceptional cleanliness and hygiene throughout the restaurant. Lead and coordinate a fast-paced team during busy service periods to ensure timely, high-quality food. Oversee food preparation and uphold consistent quality across all dishes. Provide excellent customer service--confidently engage with customers, promote specials, and encourage upsells. Take ownership of online reviews and customer feedback to continually improve the experience. Train staff to maintain strong product knowledge and top-tier service. Be hands-on and flexible--helping with prep, service, drinks, cleaning, or stock runs as needed. Motivate and manage a growing team with a positive, can-do attitude.

Requirements:

Weekend and public holiday availability is essential. Previous experience in a fast-paced hospitality role. Strong leadership skills - calm under pressure, motivating under fire. High energy with the ability to lead, inspire, and develop a proactive team. Passionate about great food and delivering top-tier customer service. Excellent communication and interpersonal skills. Confident, commercially aware, and performance-driven. Hands-on, flexible, and willing to jump into any task when needed. Organised, detail-focused, and obsessed with cleanliness and high standards. A team player who thrives under pressure and works well independently. Interest in street food and a love for Bristol's vibrant food scene.
Job Types: Full-time, Permanent

Pay: 34,000.00-35,000.00 per year

Benefits:

Discounted or free food Employee discount
Schedule:

Day shift Monday to Friday Overtime Weekend availability
Experience:

Management: 3 years (required) Hospitality: 2 years (required)
Location:

Bristol BS1 6ZA (preferred)
Work Location: In person