Job Description

Deputy Manager - Finchley, London

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Full-time - 37.5 hours per week

Shift-based role on a flexible rota, Monday to Sunday


This is an exciting opportunity to join CareTech Community Services Ltd as a Deputy Manager. You will support the Registered Manager in ensuring the highest quality of care for our service users while leading and developing a team of Support Workers.

Role Overview

Shift-based rota, Monday to Sunday (including weekends, bank holidays, and potential sleep-ins)


7.5 supernumerary hours each week for administrative and managerial duties


Remaining 30 hours spent supporting service users and staff on the floor


Work closely with the Registered Manager to lead and motivate staff, ensuring high standards of care and support are consistently delivered

Salary & Benefits

14.71 per hour (37.5 hours per week)


28 days holiday (inclusive of bank holidays)


Flexible Additional Holiday Purchase Scheme


Full induction programme to Care Certificate Standards


Dedicated learning & development programmes, including free training towards qualifications in Social Care


Apprenticeships available for those with less experience entering the Care Sector


Access to a wide range of free online courses


DBS check paid by CareTech


Refer a Friend Reward Scheme - earn up to 250 per referral


Stakeholder Pension scheme


Free Employee Assistance Programme


Annual Employee Awards Evening and recognition schemes


Opportunities for career progression within CareTech


CareTech Foundation - apply for family and friends' grants


Main Duties & Responsibilities


Support the Manager in delivering a professional, flexible, and high-quality service


Supervise and lead a team of Support Workers to ensure service users live fulfilling and independent lives


Act as a positive role model, inspiring staff to deliver compassionate and person-centred care


Conduct regular supervisions and provide feedback to staff


Engage actively with service users and staff, continuously seeking improvements in care and support


Contribute to the planning and implementation of individual support plans


Maintain effective communication with service users, families, and professionals while respecting confidentiality


Keep accurate notes and records


Work as part of a dedicated team to provide safe, high-quality care


Personal Characteristics & Requirements


Diploma in Health & Social Care NVQ Level 3 (or equivalent) OR willingness to work towards one


Previous experience supporting adults with learning disabilities, mental health needs, or challenging behaviour


Ability to remain calm under pressure


Confidence to work independently or as part of a team


Excellent communication and interpersonal skills


Passion for supporting vulnerable adults


Strong commitment to safeguarding and high standards of care


About CareTech


CareTech Community Services Ltd supports more than 5,000 adults across the UK with learning disabilities, physical disabilities, autism, mental health needs, acquired brain injury, and other complex conditions. With over 300 services nationwide, we are committed to delivering outstanding care and empowering people to live fulfilling, independent lives.


We are proud to be a Disability Confident Leader and an equal opportunities employer.


Please note: Some roles require male or female employees only, in line with the Equality Act 2010 (genuine occupational requirement).


Successful candidates will be required to complete an Enhanced DBS disclosure, paid for by CareTech.