Job Description

PLEASE NOTE - Applicants will only be considered if you provide both a CV and Cover Letter

The role is

only open to women

, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.

Deputy Manager - Leeds

Salary:

31,001

Location

: Leeds

Hours:

37 hours full-time.

Closing Date:

We are recruiting on a rolling basis, with interviews scheduled as applications are received. Shortlisted candidates will be contacted for interview shortly after applying.

We reserve the right to close this vacancy early if a suitable candidate is appointed before the closing date.

Interview Date:

Shortlisted candidates will be invited to interview as soon as possible with interviews planned on a rolling basis.

Together Women is looking for an outstanding Deputy Manager to support the Leeds Centre Manager and contribute to broader organisational goals.

Join Our Team

Are you driven and passionate about working within a women-centred support service? Are you looking for a dynamic and rewarding role working for an organisation that delivers specialist gender specific support to women and girls? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate and take accountability?

What we can offer you - Employee Benefits:

25 days holiday increasing by one day per year to a max of 30 days, plus public holidays Pension scheme with 5% employer contribution Annual cost of living increase up to 4% Enhanced Training and Induction programme covering all areas of Together Women's work Access to our Employee Assistance Programme with discount offers and free telephone counselling service Access to our online wellbeing platform Employee eye-care scheme and free eye tests Organisation wide away days Career development pathways

Role Summary

As the Deputy Manager you will lead the management of our Leeds CRS women's contract, demonstrating adept leadership in overseeing the delivery of specialised services. You will be responsible for managing our dedicated team, including overseeing specialist key workers subcontracted to us and working across West Yorkshire.

A key aspect of your responsibilities involves providing support to the Centre Manager and contributing to the broader organizational goals. You will actively engage in the development of partnerships with Probation colleagues and other service providers, fostering a collaborative environment that enhances the comprehensive support provided within our women's centers.

Operational excellence is at the core of your role, where you will play a vital part in managing the delivery of intensive support services. Your role will empower the team to support the presenting needs related to accommodation, finance, health, wellbeing, motivation, family and relationships, accessing services, and building confidence and self-esteem.

This role presents a compelling opportunity to lead and contribute to the holistic trauma informed support of women within the criminal justice system, aligning with Together Women's commitment to excellence in service delivery.

Key Accountabilities:

Efficiently line manage direct reports, ensuring regular support, supervision, performance review, case management, and training in line with TW policies. Lead the Criminal Justice specialist team, ensuring quality of service and interventions are delivered, including identifying and coordinating staff training for emerging trends. Collaborate with the Centre Manager to oversee the Women's Centre and its services, ensuring their ongoing suitability for service delivery. Operate within an integrated care model involving Health, Criminal Justice System, and Social Care professionals. Implement and encourage feedback and evaluation processes, promoting quality assurance among team members and service users. Contribute to necessary measurement and monitoring systems including the R&M MoJ monitoring and TW's internal case management system. Maintain records in compliance with policies on client files, finance, and administration. Utilize feedback for continuous service development and update personal skills for quality service delivery. Lead the delivery of groups and identify new groups in consultation with Probation Practitioners across West Yorkshire to diversify service offerings. Foster positive working relationships with Probation Practitioners, enhancing outcomes for referred women through one-to-one interactions and regular representation at PDU team meetings. Proactively manage the customer data recording system, ensuring the West Yorkshire Justice Team's competence and serving as a reference point for issues. Take charge of customer feedback processes, devise innovative facilitation methods, support and train the wider West Yorkshire team, and collate responses for implementation. Support the development of community and added value services within the centers. Lead on the engagement, development and management of volunteers within the centre. Represent Together Women in locality-based multi-agency groups and broader networks.

Role Requirements

Essential Experience

Experience of the delivery of services for women Management experience including Supervision, training & development of staff and or volunteers. Accurate maintenance of contractual working practices and procedures Knowledge and understanding of the challenges faced by women, the pathways into offending, and the impact this can have on their life chances and outcomes Experience of working with women within a support role/ frontline capacity, ideally with experience of strengths-based working and/or trauma-informed approaches Experience assessing needs and risks, and translating these into a person-centred support and safety plan Experience of case management and recording, or equivalent record keeping experience Experience of building positive partnerships with other agencies and experience/an understanding of the benefits of collaborative problem solving Strong IT skills (PC literate and competent in using MS Office) GCSE (or equivalent) in Maths & English - Grade C or above Enhanced Level 1 vetting

Desirable Requirements

Relevant NVQ or equivalent at Level 3 or 4 Experience & competence in report writing Advocacy experience or skills Experience/ an understanding of delivering interventions or programmes which help women recover from complex trauma, develop strategies to overcome obstacles and challenges, and build their skills Experience/ an understanding of trauma responsive support for women Experience of group work
We actively encourage applications from women from a variety of backgrounds, and with a range of skills and experiences. We are particularly interested to hear from Black, Asian and minority ethnic women and women who have personal experience of the criminal justice system. This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

To apply:

Please submit your up-to-date CV with a cover letter setting out how you meet the criteria for the role and outlining your interest in the position.

PLEASE NOTE - applications without a cover letter will not be considered.

Please also complete our

equality and diversity monitoring form -

https://forms.office.com/e/pVGhLApKPz

The information you provide will:

not be used as part of the selection process; not be seen by the interview panel; only be used for statistical purposes. No information will be published which allows any individual to be identified.

Closing date:

We are recruiting on a rolling basis, with interviews scheduled as applications are received. Shortlisted candidates will be contacted for interview shortly after applying.

We reserve the right to close this vacancy early if a suitable candidate is appointed before the closing date.

Interview date:

Shortlisted candidates will be invited to interview as soon as possible with interviews planned on a rolling basis.

Job Type: Full-time

Pay: 31,001.00 per year

Benefits:

Company pension
Application question(s):

Please ensure you have included a covering letter of no more than 2-sides of A4, detailing how you meet the role requirements and any relevant experience of the key accountabilities.
Applications that do not include a cover letter will not be considered.

Work Location: In person