Deputy Manager Job in Priory

Deputy Manager

London, ENG, GB, United Kingdom

https://www.mncjobs.co.uk/company/priory

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Job Description

Reporting to the Centre Manager, the Deputy Manager oversees the administration team, ensuring smooth, efficient operations across all administrative functions, including diary management, billing, patient records, and reception services.

Key Responsibilities:

Manage diary scheduling, appointments, and room coordination

Oversee referrals, waiting lists, and maintain Salesforce records

Handle patient records, billing, financial tracking, and complaints

Lead and support the admin team, including training and onboarding

Ensure reception is always covered and maintain front-of-house standards

Liaise with clients, manage correspondence, and support therapy staff

Maintain compliance with data, audit, and company procedures

Monitor feedback and support service promotion efforts

Requirements:

Minimum 1 year in a customer-facing admin role

Prior team management experience is essential

Knowledge of healthcare environments

Strong communication, IT, and organisational skills

GCSEs (A-C) or equivalent, with good office software proficiency

This is a dynamic role ideal for someone with excellent people and operational skills, committed to delivering high-quality support in a healthcare setting.

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