Job Description

Deputy Manager for 40 hrs a week. Deputy Manager at Norwich Chantry place, Chapelfield store. We are looking for a dedicated and enthusiastic Deputy Manager to join our store at Flying Tiger Copenhagen Norwich Chantry place, Chapelfield store. They get to be part of our unique concept and help us create an atmosphere that\'s second to none. Join us and be a part of a company that\'s passionate about growth, creativity, and making every day extraordinary. Must be fully flexible and available to work Monday through to Sunday working a variety of shift patterns ranging from early start to support delivery to starting later to support closing the store. Must be available to work 5 out of 7 days each week.
About Us At Flying Tiger Copenhagen, we don\xe2\x80\x99t design to make products look nice, we design to make people feel good. Creating products that make you smile with the real value in the experiences of when we share these products with others. We are a variety retail concept with over 800 stores across 27 countries. with over 7,000 fantastic employees. As part of a responsible community, we are committed to sustainability, including sourcing of our materials, to how we operate across our businesses.
What the role is about?

• A deputy manager has the shared responsibility for the store\xe2\x80\x99s KPIs, operations, concept, colleague, and work environment, and uphold local legislation, regulations, and policies.
• It\'s a hands-on role that involves ensuring the shop floor is well-presented and replenished to maximize sales, the warehouse is organised, and the store team undertake their duties whilst delivering friendly customer service.

What are your Responsibilities?

• Support in leading the team to deliver excellent customer service.
• Oversee and implementation of Visual Merchandising guidelines.
• Implement Flying Tiger Copenhagen\xe2\x80\x99s concept.
• Lead the team to complete operational tasks according to a timely manner.
• Implement and follow Commercial guidelines to comply with store standards.
• Support with stock integrity in line with company policy.

• Oversee and manage tills discrepancies, incident reports, and team concerns,
• Delegation and planning with the team to achieve objectives.
• Support with upholding company policies, act with integrity, and seek support where necessary.
• Communicate the company\xe2\x80\x99s values, goals and culture.

What we are looking for:

• Passionate retailer to lead and deliver excellent customer service.
• Ability to lead, motivate and inspire a team.
• A positive and optimistic attitude towards work and helping others.
• Demonstrate good leadership behaviour.
• Good communication skills; a clear and collaborative leadership style.
• Strong organisation skills with attention to detail & time management.

Flying Tiger Copenhagen offers a progressive and fun place to work. Our store teams possess solid retail skills, are commercially focused and have the autonomy to make and be accountable for decisions related to their store. We actively invest in our people and offer career progression opportunities. If you have a solid and demonstrable background in a similar role within a fast paced retail or hospitality environment and this opportunity sounds like the new challenge you\'re looking for, we\'d love to hear from you!