o Film and Create content across Instagram, Facebook and LinkedIn (three accounts across the hotel, spa and restaurant)
o Respond to comments and messages to maintain brand and improve guest and community engagement
Guest Communications & Experiences
o Respond to guest reviews and feedback on platforms such as Tripadvisor and Google
o Support the planning and creation of guest experiences and work with reception team on guest communications, pre arrival information etc.
Help with Copy Writing and content creation
o Help write copy for newsletters, blog posts, and printed materials
o Help with campaign messaging and promotional materials for packages, offers etc.
Branding & Visual Communications
o Make sure all communications and printed materials are in line with the hotel's brand tone and visual style
o Support with the new brand assets creation across departments
o Assist with signage, menus, and in-room collateral updates
Event Support
o Help plan and promote seasonal events (e.g. BBQs, spa offers, local partnerships)
o Attend and document events for social and PR use
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Qualifications
To be discussed and reviewed at interview
Job Types: Permanent, Full-time
Pay: Up to 25,396.00 per year
Benefits:
Canteen
Employee discount
Free parking
Gym membership
On-site parking
Work Location: In person
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