Job Description

Surecare Calderdale and Kirklees

Community Care

To provide personal, practical, social and emotional support to people in their own homes, in a way that respects the dignity of the individual and promotes independence. The support provided by Care Workers is that which would normally be undertaken by a caring relative and must not include tasks which would normally be undertaken by a qualified nurse.

We are looking for Healthcare Manager to join our team to support office admin and Care staff. Minimum of two year experience in the role. Salary negotiable by experience.

This is a community based post - Essential that you are able to drive and have access to a vehicle.

Main duties and responsibilities of the Home Care Manager

To carry out all client assessments for new clients including risk assessments as part of the Assessment process To regularly monitor and review home care clients updating documentation including support plans as required. To carry out introductory visits of new care workers to a client. To ensure all client visits are always covered. To be part of the on-call team in case of an emergency a rota basis case of emergency. To liaise closely with Register Manager in relation to recruitment, allocation of Care Workers and the development of care & support plans. To identify Care Workers to cover for any absences, this may be due to sickness or holiday. To allocate suitable alternative Care Workers when an existing Care Worker notifies that they are unable to attend a call. To be actively involved with the induction of all new Care Workers. To identify any additional training needs of Care Workers. To urgently report any changes in a Care Worker's or customer's schedule to the Care Coordinator. To monitor, supervise and mentor all Care Workers in the field. To provide support to all Care Workers in the field. To monitor all customers for service and Care Worker satisfaction. To ensure accuracy and completeness of all documentation held in customers' homes. To ensure that all written reports and administration is up to date. To maintain close liaison with both the Registered Manager and Care Coordinator.
Team Leaders are responsible for the efficient running of their own specific, defined areas and should vary their hours of work in order to effectively monitor and support all Care Workers and customers. SureCare reserves the right to alter the content of this job description to reflect the changing needs of the business, but is a correct reflection of the duties of the post at the time of writing.

Person Specification -- Essential Criteria The following personal attributes are considered essential to the post of Home Care Team Leader:

Self-motivated

Organised

Flexible

Caring

A good leader and mentor

Sensitive to the needs of others and to the sick or infirm

An active team player but also able to work on own initiative

A good communicator

Understanding of legislation relating to community care

Recognise problems and formulate solutions

Ability to communicate both verbally and in writing

Assessment and gathering information skills

Organisational skills including scheduling work effectively, supervising staff and providing professional support

Capable of accepting responsibility and coping with emergencies

Positive attitude to own health and work attendance record

Ability to implement and review care plans and work with complex cases

Basic computer literacy

Maintain staffing levels at all times, ensure that the telephones are manned from (Monday to Friday 9am -5.00pm) Desirable attributes:

NVQ3 working towards NVQ5 in Care qualification

Car driver with access to a car All staff are required to respect the confidentiality of all matters that they might learn in the course of their employment. All staff are expected to respect the requirements under the Data Protection Act 2018.

All staff must ensure that they are aware of their responsibilities under the Health and Safety at Work, etc Act 1974

Job Types: Full-time, Permanent

Pay: From 30,000.00 per year

Benefits:

Company pension Employee discount Store discount
Experience:

Deputy Manager: 5 years (required)
Work Location: In person