Job Description

North West Cancer Research are the only charity dedicated to putting our region's cancer needs first, funding pioneering research and education to tackle the cause, improve the care and find the cure for cancer.

North West Cancer Research want to meet the most driven and ambitious retailers out there! We're looking for just the right person to help recruit and lead the team in our brand new Altrincham shop. Is having fun at work important to you? Do you like your shop to be the best? Our retail offer is new, exciting and different and we need a creative, commercially-minded leader to help deliver it. Joining us at the start of our journey means that there are very real career progression opportunities for the right individual so, if you want to be part of the next big thing, apply today!

Advantageous (but not essential):

Retail experience

Management experience

Experience of recruiting & working with volunteers

Strong visual merchandising skills

Previous customer facing experience

A flair for sustainable, pre-loved fashion

As well as the above salary, we can offer 25 days paid holiday plus bank holiday entitlement (pro rata).

Job Purpose:

Collaborate with & support the Shop Manager to recruit and lead a team of volunteers who, with your support, will:

Deliver an exceptional retail offer to engage support from the local community

Maximise the sales & profitability of the shop, achieving agreed budgets

Provide unrivalled customer and donor service

At all times represent NWCR professionally and positively, embodying the charity's values

Key Responsibilities:

Assume shop management responsibilities, especially in the absence of the SM Ensure that the shop is adequately staffed with volunteers to maintain service levels and turnover Foster an inclusive culture, putting diversity at the heart of recruitment and taking a 'zero tolerance' approach to all forms of prejudice Achieve agreed income targets including sales & Gift Aid Understand and work to NWCR standards regarding stock management, visual merchandising & pricing Take the lead in providing a happy, safe working environment for all; responsible for ensuring compliance with H&S policies and procedures Keep safe all NWCR property (including cash) and ensure financial reporting processes are completed Enhance the charity's reputation by acting as an ambassador for NWCR; ensuring all donations are gratefully received and brilliant customer service is embedded throughout the team Attend regular meetings without disruption to trading Undertake additional duties outside listed key responsibilities, within the team and across the charity, as reasonably required

Experience, Knowledge & Skills:

Demonstrable experience of leading and managing a team

Previous retail experience in either a charity or commercial setting

Proven drive & ability to meet or exceed targets

Tendency to self-motivate and assume responsibility, organizing yourself and others

Basic IT literacy and numeracy skills as well as the ability to understand and interpret basic financial reports

Experience of new shop opening is desirable

Additional requirements:

Proof of your eligibility to work in the UK

DBS check (to be undertaken once the role is offered and accepted)

Some local travel requirements (for team meetings / training etc.)

Job Types: Part-time, Permanent

Pay: 15,250.00 per year

Ability to commute/relocate:

Altrincham WA14 1BN: reliably commute or plan to relocate before starting work (required)
Experience:

Retail sales: 1 year (preferred) Customer service: 1 year (preferred) Retail management: 1 year (preferred) Management: 1 year (preferred) Supervising: 1 year (required)
Work Location: In person