Job Description

Job Overview

Salary Band: H.2 25,173 per annum, pro rata with access to private health and corporate discounts

This role is based in Torquay town centre and has core hours of 30 per week.

Shift time: 08.45- 16.45 Number of shifts per week: 4 Preferred days: Monday, Tuesday, Wednesday, Sunday during peak season and Monday, Tuesday, Wednesday, Thursday during off peak trading

What You'll Be Doing:

Staff & Customers

Picture this--customers, donors, and volunteers walking into a friendly oasis. You'll make them feel welcome, enticing donors to join the Gift Aid Scheme. Your charisma will lead volunteers through effective induction and training. Any issues or complaints? You'll handle them with charm. Promoting the shop and The Mare & Foal Sanctuary to the public? Your passion will shine. And your actions? They'll enhance our sanctuary's reputation. Collaborate with our Fundraising and Communications team to create captivating campaigns and elevate our events.

Sales/Performance

Partner with the Shop Manager to smash targets and budgets. Stay ahead of the game, keeping an eye on local competition, trends, and opportunities.

Shop Appearance & Fabric

Imagine a shop that's not just a store but a showcase of elegance. You'll craft a space that's commercial, stylish, and inviting. Cleanliness and organisation will be your signature. Maintenance issues or safety concerns will be addressed promptly. You will ensure accidents and near misses are reported and you will prioritise safety with finesse.

Stock

Donations will pour in, and you'll welcome them like treasures. Gift Aid stock will take the spotlight. Quality is your mantra, pricing items with precision, while your skill in presenting stock will turn it into an appealing and effortlessly sellable collection.

Procedures & Expectations

You'll handle finances and valuables meticulously. Your expertise with the EPoS system will be exceptional. Following established procedures will be your standard practice. When it comes to training, you'll actively pursue opportunities to improve your skills. As for working in different locations, you'll be adaptable and ready for diverse challenges.

What you'll bring:

Your customer care skills will be outstanding. You'll excel whether working independently or as part of a team, adapting effortlessly to changing environments. Your knowledge of health and safety will be a valuable asset. You'll have a strong aptitude for management, IT, and social media. Handling finances will be a breeze, and your UK driving license will open up new opportunities.

Values and Attitude

We value Kindness, Care, and Knowledge at The Mare and Foal Sanctuary. These values guide our actions, and we are seeking a Deputy Shop Manager who embodies them. Your approach to work and interactions should reflect these values.

Why Join Us

Choosing to be a Deputy Shop Manager means more than just a job--it's an exciting journey. You'll lead, inspire, and make a real impact. If you're ready for a career that blends passion with purpose, where leadership is your forte, this role is your next step.

The closing date for applications is Saturday 12th July

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expect all staff and volunteers to share this commitment. This post is subject to a DBS check.

Job Types: Part-time, Permanent

Pay: 20,138.00 per year

Expected hours: 30 per week

Benefits:

Company pension Cycle to work scheme Employee discount Free flu jabs Health & wellbeing programme
Schedule:

Monday to Friday Weekend availability
Work Location: In person

Application deadline: 12/07/2025