Job Description

Job Introduction

Are you looking for a new opportunity in management?


We're currently recruiting a Deputy Team Manager to work across our Access and Older Person Review Team, part of Adult Social Care.


You'll work as part of a small management team where you'll support colleagues who have queries on incoming referrals, allocate cases, authorise work, and monitor performance.


You'll also provide direct supervision to customer access advisors who cover our front door and the social work assistants who complete reviews.


As a Deputy Team Manager, you'll be essential in helping the team adapt to changing demands and in implementing new processes that improve client outcomes and independence.


The successful applicant will be required to have a social work degree qualification or equivalent, management experience and will need to be able to drive (or have a driver) with access to a motor vehicle.


We're open to considering applications from qualified senior social workers with strong supervisory and social work experience that are seeking to step into management. Peer support and mentorship will be provided.

This is a site-based role.

Interviews for this role will be held on 16 October.

Milton Keynes City Council is a modern and friendly place to work. Find out more about working with us here: www.mkcounciljobs.org.uk


Role Responsibilities

As a Deputy Manager, you will play a crucial role in developing the team to deliver the needs of the service. You will be instrumental in:

Monitoring safeguarding alerts received by the team ensuring they are responded to within agreed timescales. Monitoring and reporting on the activities of the team, agreeing outcomes regarding safeguarding adult alert screening decisions and section 42 investigations. The professional and personal development of the team, to develop colleagues professionally and in accordance with Social Work England (SWE) registration requirements and the Council's Social Work Career Progression Framework. Overseeing the allocation of work and the monitoring of caseloads and/or workload to social workers, social work assistants, apprentice social workers and business support colleagues. Supporting with triage of safeguarding alerts and conduct section 42 enquiries which are more complex. Chairing Inter-Agency Risk Management (IARM) Meetings and Large Scale Enquiry Meetings. Support and facilitation of multi-disciplinary work, encouraging effective team working, which leads to improved outcomes for people. Undertaking regular 121's and supervisions with colleagues and promote a reflective learning environment.

Ideal Candidate
We're seeking an individual who thrives in a fast-paced environment. Ideally you will have experience in the operational delivery of safeguarding duties. Due to the requirement to work in different locations in Milton Keynes, access to own transport is essential. Applications will only be considered from those who hold a social work qualification and our registered with Social Work England.

At Milton Keynes Adult Social Care Services, we take pride in our supportive work culture and try to go that extra mile when it comes to investing in our colleagues. Have a read of our Social Workers' testimonials and see for yourself. You can meet Poppy, our Principal Social Worker on our dedicated landing page for Social Workers.

Your Professional Development:

We recently developed and implemented our new career progression framework to create long term stability in the social worker workforce by creating opportunities for progression and supporting professional development. We also provide formal development for experienced social workers by supporting them to undertake practice educator and AMHP training. We provide management courses to help you evolve as a manager.

Your wellbeing:

We understand the importance of providing support and resources to promote resilience and wellbeing. We are committed to providing a range of support and guidance to ensure that colleagues are able to seek the appropriate level of support, should they need to.


This includes:

Access to MKCC Employee Assistance Programme and Health Champions. Variety of Health and Wellbeing Workshops. Quality supervision and reflective practice sessions. Clear career progression pathways and support for professional registration fees. Exceptional pension scheme and other benefits. Discount offers and useful advice helplines for health and lifestyle organisations and shops.

Personal Summary:

Applicants are encouraged to complete the personal summary section of the application. This is your opportunity to showcase that you are ready to make a difference and take the next step in your career and join our dedicated team as a Deputy Team Manager.

T&C's apply

For this role, the candidate is required to have a full UK driving licence, along with access to a vehicle. Evidence of the driving licence and vehicle insurance with business insurance will be required from the candidate should they be offered this position. Without this documentation the candidate will not be appointable.


Should you be offered the role, as part of the pre-employment checks an Enhanced DBS will be actioned for you (unless you are on the DBS Update Service).


About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.


We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.


We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative.


We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role.


If you'd like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.
Package Description

In addition to your salary, we offer a range of benefits including:

Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year. Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available. A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy. Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel. Salary sacrifice car scheme - low-cost leasing of electric and low emission vehicles. Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes


Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.