Job Description

Description:

Are you ready to take the next step in your design career?
If you thrive in a fast-paced creative environment, enjoy leading and developing teams and have hands-on experience with Webflow, this opportunity is for you!

We're looking for a Design Manager to join our growing design department. This role is perfect for someone with previous design management experience who is ready to lead, inspire, and oversee our talented design team - while also taking a hands-on role in delivering websites for our clients.

You'll be responsible for building client websites in Webflow, making changes to live client sites, and stepping into a full management role once fully trained. We provide a clear training plan to support your transition: you'll first gain confidence in our systems, client processes and design standards, before moving into team leadership responsibilities.

Join a supportive, energetic team where hard work is recognised and rewarded - with company trips, team building days and exciting career growth opportunities. If you're passionate about design leadership and want to make an impact, we'd love to hear from you!

The Role at a Glance:

Design Manager

Onsite Dorking Head Office Based
28,000
Plus Benefits Including Company Trips, Vouchers, Team Building Days and More...
Full Time - Permanent
Hours: 8.45am - 5pm

20 days annual leave + bank holidays
Culture: Work Hard, Be Rewarded
Company: National Leading Digital Marketing Agency specialising in SEO
Your Background / Skills: Team Management, Web Design (Webflow), Client Website Builds, Website Updates, Project Tracking, KPI Management, Excellent Communication, Organised, Ambitious, Positive.

About us:

Founded in 2012, we're an award-winning SEO marketing agency driving affordable, high-impact websites for businesses across the UK. We are a certified Google Partner, committed to building sustainable digital growth through tailored strategies.

What sets us apart? Our guarantee: first-page Google exposure for every client.
With specialised methods, cutting-edge tools and expert teams, we boost online visibility for our clients time and again.

With over 12 years of experience, we've built a tight-knit team that's been with us from the beginning, embodying our 'work hard, be rewarded' ethos. Our development team, Account Managers and nationwide clients all contribute to a shared vision of success. We're a supportive team that celebrates hard work with growth opportunities, team rewards, and personal milestones. Positive, professional, and client-focused - together, we create results.

The Design Manager Opportunity:

We are on the hunt for an experienced

Design Manager

to lead our design team. This role is pivotal in ensuring smooth day-to-day operations, tracking KPIs, managing project work and acting as the main point of contact for all design matters.

Training & Progression Pathway

Months 1 - 3:

Full hands-on training in building client websites with Webflow, updating live client sites, and learning our systems, processes and design standards.

Months 3 - 6:

Begin supporting with workload allocation, assisting in KPI tracking and shadowing management responsibilities.

Month 6 onwards:

Transition into full team management, taking responsibility for daily operations, KPIs, project delivery and staff development.
This structured pathway ensures you are fully supported and confident before stepping into leadership responsibilities.

We actively champion career progression, with clear pathways to senior leadership roles such as Head of Design.

What your day might look like:

Hands-On Design Responsibilities (Training Phase)

Build new client websites using Webflow Make changes and updates to live client websites Gain full training on client processes, update requests and project workflows

Core Role Management Responsibilities (Once Trained)

Daily management of design team operations Management of design team KPIs, tracking & reporting Oversight of design project work Acting as main point of contact for all design-related queries Completion of regular design audits (processes, spreadsheets, reporting)

Daily Management of Design Team

Allocate daily workloads to team members following SLA and priority order Update relevant documents (daily workload trackers) & attend management meetings Oversee design QCs to ensure high-quality outputs Conduct monthly 1:1s to support staff development and process improvement Complete a management training course within 6 months and present learnings to senior management

Management of Design Team KPIs

Track, monitor and report on team KPIs Ensure monthly KPI targets are consistently met Oversee delivery of websites within a 3 day SLA

Project Management

Accurately track individual designers' project work Conduct regular follow-ups and check-ins to ensure timely project completion

Main Point of Contact for Design

Escalate any issues raised in 1:1s to senior management Act as the primary point of contact for senior management and other departments regarding design Ensure all escalations are logged, resolved and followed up in writing Act as main liaison for sales requests relating to design

About you:

Proven experience managing, mentoring and coaching a design team Ability to inspire creativity and maintain consistency Strong understanding and practical experience using Webflow as a design platform Familiarity with design tools such as Adobe Creative Suite, Figma, Sketch, and basic coding (HTML/CSS/JS) is preferred but not essential. Ability to build new websites and update live client sites confidently Excellent leadership and people management skills Ability to track, monitor and report on KPIs effectively Strong communication and organisational skills, including cross department collaboration Detail-oriented with a focus on delivering high-quality design outputs Proactive, ambitious and able to thrive in a fast-paced environment

Sounds like a good fit?

Apply here for a fast-track path to our Leadership Team.

Your Experience / Background / Previous Roles May Include:

Design Manager, Creative Lead, Senior Web Designer, Digital Design Manager, Webflow Designer, UX/UI Team Lead.

Job Type: Full-time

Pay: From 28,000.00 per year

Benefits:

Casual dress Company events On-site parking
Work Location: In person