Job Description

Contract type:

Permanent

Rank/grade:

C

Salary:

Starting Salary 30,190 plus 6,710 London Weighting

Directorate/department:

Specialist Operations Directorate - Custody

Vetting level required:

RV/CTC


Find out more here: https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels/national-security-vetting-clearance-levels

Location:

Bishopsgate Police Station


This role is open to all Police Staff / external candidates who meet the essential criteria of the person spec, regardless of current grade.

The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable across the whole organisation to ensure that everyone has the opportunity to thrive in the work that we do.

Who are we?

As City of London Police, we protect the people, businesses and infrastructure of the City of London, one of the most important and dynamic environments in the UK and globally. London City is the smallest borough in London, so does that make our job any less challenging? Absolutely not - because there's so much going on.


City of London Police play a vital role in keeping the City of London diverse community safe. As a Police Staff Member you will be helping to making the city safer and deliver a valued service for those that live, work and visit the City.

The City of London Police is keen to promote flexible working and will, subject to operational policing requirements, proactively consider all applications to work flexibly.

The City of London Police is committed to equality of opportunities and continuously strive for inclusivity within our Force. We welcome applications from all sections of the community, particularly from those with disabilities and long-term conditions, those with Black, Asian and other Minority Ethnic backgrounds, female candidates, and LGBTQIA+ individuals.

About the team

The Custody Cadre consists of five teams providing cover 24/7. Each team has three Custody Sergeants and two detention officers.

About the role

As part of the custody team, you will be responsible for the safe detention and welfare of detainees within the custody suite. Your shift pattern will be aligned with a custody team and work a 6 on 4 off pattern, this will be a mixture of early, late and night shifts. You will deal with a variety of different people on a daily basis including juveniles, vulnerable persons and high-risk detainees. You will deal with some challenging situations so excellent communication skills are essential to be able to de escalate volatile situations. The role can also be very rewarding, you will be involved in supporting vulnerable persons whilst in custody and assist them in getting support whilst in custody and helping with ongoing support on release.

Responsibilities

In this role, you will be required to:

Assist the Custody Officer with the booking in process, recording property, searching detainees, contacting solicitors and making health care requests.*

Take fingerprints, photographs, DNA samples in line with the Police and Criminal Evidence Act.*

Conduct regular welfare cell visits with detainees, provide meals/drinks and ensure the detainees welfare requirements are met.*

Make referrals to support services for vulnerable detainees*

Make accurate entries to the electronic custody system.*

Requirements

For this role, we need you to have experience of:


Proven planning and organisation skills Effective written and oral communication skills Excellent IT skills, including the ability to learn In-Force IT systems Ability to work effectively as a team member and build excellent working relationships Ability to learn and apply the relevant legislation as well as Force Policies and procedures.

This vacancy is open only to those who have the right to work in the UK.

If you would like to discuss the role, please contact: Custody Manager - Christopher.cox@cityoflondon.police.uk

Selection Process

As part of the initial application process, you will be asked to evidence how your experience, skills, and knowledge demonstrate your ability to meet the person specification of the role.


The application and interview will be tested under Level 1 of the College of Policing Competency and Values Framework.

Applicants who fail to address the skills/knowledge/experience of the job description will not be considered.

The closing date for applications is Monday 16th June 2025


Following shortlisting, successful candidates will be invited to attend a competency-based interview, to be held week commencing 30th June 2025.

We strive to ensure all our information and services are accessible to and useable by everyone. If you would like to receive any information in a different way, would like us to do anything differently to help you apply for our roles, or have any other questions, please get in touch with HR via

hrservices@cityoflondon.police.uk

Benefits:

LGPS Pension Scheme - Local Government Pension Scheme explained - Which? Access to Blue Light Card scheme - Welcome to Blue Light Card Discounts within the Square Mile specifically for City of London Police employees Free access to our Force Gym (with dedicated time for female colleagues throughout the week), Personal Training Instructors with a range of specialisms, and a large variety of fitness and wellbeing programmes 25 days' annual leave + bank holidays, increasing up to 33 days with continuous service Season Ticket Loans Cycle to Work Scheme
A diverse workforce improves the service we provide to our public by making us more approachable and relevant within our communities. This is why it's vitally important that we recruit people from a wide range of communities and backgrounds with an understanding of cultural issues and a wide range of skills. We therefore particularly encourage female and people from Black, Asian and other Minority Ethnic communities to join us.


The way we work is changing. With a few exceptions most roles will be able to accommodate part time, job share and flexible working patterns. We can also offer hybrid working patterns of home and office based shift patterns. Feel free to speak to us about any flexible working requirements.


The Force has a number of Staff Support Networks that can offer you support and advice. Applicants are very welcome to contact the networks directly if they need any support or ask any question before they apply. For further information on the networks and their contact details please visit:


https://www.cityoflondon.police.uk/police-forces/city-of-london-police/areas/city-of-london/about-us/about-us/equality-and-diversity2/equality-and-diversity-support-networks/