Job Description

We are one of Britain's biggest direct-to-end-user supplier and manufacturer of stairs and stair parts, and we pride ourselves on being one of the leading stair designers in the UK, offering high quality and bespoke designs at very competitive prices. We aim to complete staircase design, manufacture and dispatch within 7-10 days, following receipt of a confirmed design.

This an exceptional opportunity to join a progressive, forward thinking company.

What will I be doing?

As you would expect, due to the nature of our bespoke customer focused staircase design service, no two days are the same.

With your learned knowledge of the staircase design, you will be the main contact for our customers. You will need to be able to nurture great relationships, and fully understanding our customer's individual needs.

You will bring our customers dreams to reality, by offering expert advice and guidance with your design of a quality staircase that will be the heart of their home.

You will be responsible for the full customer experience from their enquiry, agreement of specification, order placement and fulfillment within the agreed timescales.

What experience do you need?

Ideally, we are looking for someone who has a background in design, working with architectural drawings and if you have some knowledge of carpentry that would be welcomed, however we will provide full and extensive training for the right candidate. You will need to demonstrate passion and excitement to deliver high quality work.

Skills you will need include; Highly organised, Ability to work at pace Manage multiple design orders. Problem solving Strong analytical skills

Does this sound like you?

If you are excited by what you will be doing, and have the right experience or are willing to work hard to learn new skills, we want to talk to you.

Being a staircase designer in the growing Pear Stairs team will give you a fantastic opportunity to excel and to continue to develop.

Your salary will be based on your experience and your benefits will include: Company Pension Scheme, Life Cover and generous staff discount, including at our sister company Boys and Boden Builders Merchants.

Job Types: Full-time, Permanent

Benefits:

Company pension Employee discount Life insurance Store discount
Experience:

Customer Service: 2 years (preferred) CAD design: 1 year (preferred)
Work Location: In person