Job Description

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Description

New Opportunity due to Growth

Davies Group are currently seeking a proactive and organised individual to undertake claims handling and progression of Subsidence Claims instructed by our clients on behalf of Policyholders.###

Your New Role

Proactively manage subsidence claims through to completion Regularly update clients, policyholders and their agents Assist the field team in completing reports and answering calls where necessary Coordinate referral of work to the field team throughout the day, ensuring correct priorities are communicated and completed and that targets are met on a daily basis Maintain claims on the internal system to the highest possible standard Manage identified and reported problems within set timescales to ensure adherence to group processes Provide support to the Surveying & Subsidence office team in periods of extreme volume Actively promote the principle of Treating Customers Fairly and maintain a high level of personal competence
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What You'll Bring to the Role

Proven knowledge and understanding of Subsidence in relation to insurance claims Knowledge or experience of managing technical building claims and the understanding of claims handling Excellent telephone skills with the ability to always provide the highest level of customer service Ability to demonstrate computer literacy with strong attention to detail Articulation and good communication skills Flexibility and adaptability, with the ability to organise own workload The ability to work in a fast paced and changing environment






Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

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Benefits

Davies are committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof).Join us and enjoy our ever-evolving benefits, including but not limited to: Reward platform - discounts for over 800 retailers 25 days holiday (rising with service) Well-being centre Recognition programme Paid fertility appointments Fostering friendly employer Pension - matched contribution at 5% Life Assurance (4 x basic salary) Development, training, and professional qualification


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About Davies

We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.



We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.



Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.