Job Description

This engineer will be the only engineer onsite, I would like to emphasize the requirement to work independently.

Job responsibilities:

• Respond to computer related service and trouble calls
• (Desktops/laptops) - Hardware and software trouble shooting
• Some hardware support experience required e.g. installing memory/hard drives
• Diagnose printer another peripheral device failures and implement solutions
• Provide installation and upgrade services of supported hardware and software
• Basic network troubleshooting skills and knowledge
• support of key engineering applications at use within the business
• Move work stations and peripherals, as required
• Receive and provide required equipment (install and set up equipment, cables, outlets and all other hardware) IMAC (Installs/moves/add/changes)
• Proficient with \'remote worker\' technology, accessibility and troubleshooting skills

Job Requirements

Required experience and education

• 2 years experience in an IT support role
• Candidates need to be flexible as some cover at alternative sites may be required (driving license required)
• Candidates need to be flexible, efficient and be able to work independently
• Ability to communicate technical information to a non technical audience
• Strong sense of customer service skills
• good organizational skills
• Excellent verbal and written communication skills (English)
• Ability to multitask
• Team focused

The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.

What\'s next:

It\'s best to apply today, because job postings can be taken down and we wouldn\'t want you to miss this opportunity.

In case you need further information, just send us a message at and we\'ll be happy to assist!

Diversity & Inclusion

Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you!

About us

We are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities.

Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future career with us!

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