Job Description

Key Responsibilities

• Face to Face IT support of users;
• Hardware installation, movement and de-installation;
• Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.);
• Maintain, analyze and solve end user computing problems both hardware and software;
• System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment;
• Install and set up equipment, cables, outlets and all other hardware required for implementing IMAC\'s.
• Software, patches and updates installation using MS SCCM;

Job Requirements

Skills and Experience:

• Minimum of 3 Years\' experience in an IT Support Role
• Mastery in Windows 10 and MS Office 365 environment;
• Hardware problems diagnose skills (PC\'s, laptops, printers etc.);
• Knowledge of remote administrative tools in Windows 10 environment;
• Knowledge of LAN, Wireless and VPN technologies to perform basic troubleshooting;
• Working knowledge of Active Directory and Exchange;
• Experience of Cisco desk phone system;
• Familiar with printer and multi-functional devices connected to a network;
• Willingness to learn new technologies;
• Positive, helpful can do attitude and ability to work with others;
• Strong communication skills, service delivery orientation;
• Ability to cope with stress and workload;

The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.

What\'s next:

It\'s best to apply today, because job postings can be taken down and we wouldn\'t want you to miss this opportunity.

In case you need further information, just send us a message at and we\'ll be happy to assist!

Diversity & Inclusion

Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you!

About us

We are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector and utilities.

Stefanini has career opportunities locally and around the world for professionals interested in a vibrant, passionate, team-oriented workplace. If you are a customer-centric person with a "get it done" attitude, come over for coffee and a talk on your future career with us!

Learn more about us on and join us on , and where we regularly post insights from our colleagues.

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Stefanini