Job Description

Desktop Rehabilitation Case Manager

Location

: Nationwide

Hours

: 35-40 hours per week (part-time roles also considered)

Salary

: 34,000 - 40,000 + benefits


Proclaim Care has an excellent opportunity for an experienced Occupational Therapist, Nurse or Physiotherapist to join our team as a Desktop Rehabilitation Case Manager. Part of Proclaim Group, we are a national, award-winning provider of rehabilitation solutions for individuals who have been injured and/or are absent from work.


This is a home-based role suitable for a candidate based within the UK.


Candidates must be willing and able to travel on an occasional basis to our head office in Hamilton and nationally to attend training and team meetings.


Summary of Essential Requirements:


Right to work in the UK Current resident within the UK Qualification in Occupational Therapy, Nursing or Physiotherapy Active registration with the HCPC or NMC Valid driving licence Willingness and ability to travel nationally on an occasional basis

About Us:

Founded in 2000, Proclaim Group is a market-leading provider of rehabilitation services. We are recognised for our industry expertise and for our compassionate approach that places the wellbeing of our staff, service users and customers at the heart of everything we do.


Our company values are to Excel, Inspire and Achieve with Integrity. We are proud to live by these values and use them to direct our decision-making, service delivery and interpersonal interactions.


We focus on quality and invest in our people; empowering them to excel in their roles and deliver an exceptional service. We are passionate about training and development and enhance the skills of our staff through our dedicated Training Academy and external training opportunities.


Proclaim Group prides itself on being a great place to work. In our July 2024 staff survey we achieved an average score of 86% across all domains, including: internal communication; understanding of strategy and direction; involvement in company growth and success; fostering a sharing culture; inspiring and supporting staff to do their best work; career progression opportunities and wellbeing support.


We also believe that as a business, we have a social responsibility to give back to the world just as it gives to us. We do this through various environmental, social and governance (ESG) initiatives.

:

This is an exciting opportunity to support service users with injuries and health conditions to optimise their recovery and reach their rehabilitation and return to work goals. Working within a commercial (personal injury and income protection) context, this desk-based role involves navigating service users through their personal rehabilitation journey by:


Conducting virtual (telephone and video call) assessments to determine service users physical, psychological and social needs on an ongoing basis Devising and coordinating goal-focussed rehabilitation programmes, which includes a combination of both private and statutory services Coordinating private treatment e.g. physiotherapy, psychology, investigations or surgery Collaborating with family members and other inter-disciplinary professionals Communicating regularly with external stakeholders e.g. solicitors, insurers and employers Writing reports for the instructing parties to provide updates, demonstrate progress and seek funding approval Facilitating return to work and/or education

A copy of the full Role Profile will be provided during the application process.

Person Specification:

We are looking for a HCPC registered Occupational Therapist or Physiotherapist, or NMC registered Nurse with considerable experience in liaising with employers and supporting people with injuries and health conditions to remain in, or return to, work.


Desktop case management, DWP or occupational health experience is desirable, but not essential as full training can be provided.


Our Desktop Rehabilitation Case Managers work from home but regional travel to attend training and team meetings is required. A valid driving licence is therefore essential.


To excel in this role, you should demonstrate:


Strong clinical reasoning skills with a solutions-focussed approach Skill in producing concise, accurate, and grammatically sound reports Effective communication and interpersonal skills Ability to work from home effectively, maintaining resilience, motivation, focus, and a proactive attitude Self-confidence with the ability to negotiate and influence stakeholder decisions Excellent organisational and administrative skills with attention to detail Confidence with utilising IT software packages including Word, Excel and Outlook The ability to work independently and as part of a multidisciplinary team Alignment with our company values

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any during the application process.

The Benefits:

Our comprehensive range of benefits includes:


Compensation: Our compensation package includes a competitive salary that recognises your skills and experience, pension scheme with employer contribution, company profit share, and fully covered travel expenses and mileage reimbursement. Incentives: We offer re-referral and recruitment incentive schemes, demonstrating our appreciation for your exceptional work and loyalty. Work-Life Balance: With 32 days of annual leave inclusive of bank holidays and flexible working opportunities, you'll be able to balance your professional and personal commitments. In addition to your annual leave allowance, you will be entitled to an extra Wellbeing Day a day off work that you can use to celebrate your birthday or do something to support your wellbeing. Flexible Working: We offer flexible working opportunities, allowing you to shape a schedule that aligns with both your role's demands and your personal circumstances. Types of flexible working opportunities available will vary depending on the role but might include altered or compressed working hours and/or working from home. Wellbeing: In addition to the Wellbeing Day mentioned above, employees can access a variety of other wellbeing benefits to support their physical and mental health. These include a private online GP service and an Employee Assistance Programme (EAP) with free confidential counselling and legal and self-help information. We have dedicated Mental Health First Aiders, Menopause Champions and a Health & Wellbeing Forum which runs regular wellbeing-focussed events throughout the year. We also have a voucher scheme enabling staff to access discounts from hundreds of high street stores, health clubs, cinemas, restaurants and more. Social Events & Team Building: Forge strong relationships with colleagues through an array of virtual and in-person social events such as biannual hub days, ad hoc team-building events. Our much-anticipated annual company conference features our PrOscars Award Ceremony, celebrating our colleagues' exceptional contributions, followed by a fun evening of entertainment. Continuous Growth: Embark on a journey of continuous improvement with our comprehensive training and development opportunities. Experience a thorough company induction with in-depth role-specific training, as well as access to our Training Academy's industry-leading courses, external training and CPD opportunities, and regular team development days. Expert Guidance: Receive exceptional support from experienced peers and team leaders through proactive mentoring and supervision, ensuring you excel and flourish in your role. Give Back: Emphasising our culture of giving back, we sponsor local sports teams, encourage and support team members to participate in charitable events, and arrange company-specific Give Back Days and initiatives. * Clinical Development: Occupational Therapists have the chance to remain hands-on by conducting OT clinical assessments and expanding their expertise to include specialised vocational assessments like FCE, ergonomic, and workplace assessments.