Job Description

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Introducing TechPoint

TechPoint Group is one of the largest UK-owned CEMs. We supply EMS and supply chain services to leading technology companies across the UK and Europe. We operate from a modern, clean environment to support customers in the commercial, space, defence, transport, audio, motorsport, and instrumentation sectors. We have openned a new world-class facility and are looking for new talented people to join us on this exciting journey.

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The Role

The Despatch Operator is responsible for preparing, packing, and shipping finished electronic products and components to customers, ensuring all goods leave the facility accurately, on time, and in excellent condition. This role plays a key part in maintaining customer satisfaction and supporting the smooth flow of materials through the business.



Responsibilities



Pick, pack, and prepare customer orders in line with shipping instructions and company standards. Verify order accuracy against delivery notes, sales orders, and product labels. Ensure products are packaged securely and labelled correctly to prevent damage during transit. Create and manage despatch documentation, including delivery notes, shipping labels, and courier manifests. Book shipments through approved courier and freight systems (e.g. DHL, UPS, FedEx). Coordinate with Production, Quality, and Stores teams to ensure timely release and delivery of finished goods. Handle incoming and outgoing shipments, including the loading and unloading of vehicles. Maintain accurate stock records and update ERP or inventory management systems. Conduct visual checks on products for damage or defects prior to despatch. Ensure compliance with export control, ESD handling, and health & safety procedures. Support continuous improvement initiatives within the despatch and logistics area.
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About you

Previous experience in a despatch, warehouse, or logistics role -- ideally within an electronics or manufacturing environment. Strong attention to detail and accuracy in handling documentation and shipments. Ability to work effectively under time constraints and meet delivery deadlines. Proficient in using computers and ERP/inventory systems for order processing. Good communication and teamwork skills. Physically capable of handling packages safely (manual handling training provided). Experience with export and customs documentation. Familiarity with ESD (Electrostatic Discharge) handling procedures.
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Why us?

20 days holiday plus Christmas shutdown Your birthday as an additional day off Private Healthcare Health cash plan Company sick pay Bonus Scheme Life insurance of 4 x your annual salary Up to 5% employers pension contribution salary sacrifice Option to buy up to 5 days of holiday Enhanced Parental leave pay Cycle to work scheme Home and Tech salary sacrifice scheme EV Car Scheme Free will writing service Tastecard discounts Free parking
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About us

Our Mission

Harnessing the specialised strengths of each TechPoint business to create a uniquely integrated, value-driven solution for our customers. Dedicated to delivering exceptional service, from supply chain optimisation to complex manufacturing, empowering our clients with innovation and efficiency across every stage of their journey.



Our Purpose

Contribute to making a tangible impact on the success of our clients by redefining what's possible in supply chain management and advanced manufacturing.



Equal Opportunities for all

TechPoint Group is an equal opportunity employer, committed to providing equal opportunities to all individuals, regardless of age, disability, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, genetic information, religion or belief, sex or sexual orientation or any other characteristic protected by applicable laws. We value diversity and inclusion in our workforce and encourage all qualified candidates to apply