Job Description

Location: 2 days in Bournemouth office / 3 days optional WFH

Job Purpose: To manage and oversee digital marketing campaigns for your client list

Due to continuous growth, we're looking for an experienced Account Manager to join our team. If after reading this job description it sounds like the ideal role for you, please email us with an introductory email and a copy of your CV.

Who is Upperdog?

Upperdog is a digital marketing agency based in Bournemouth town centre. We're a team of digital pioneers who live by our motto 'work hard and be nice to people'! If you want to know more take a look at our website or have a nose on Instagram.

So, what does the role involve?

As a Digital Account Manager, you will play a crucial role in the team and manage your own list of clients. Digital marketing or advertising agency experience is essential. Your main responsibility is to manage the delivery of digital marketing campaigns for a list of clients and ensure they generate successful, measurable results. You'll have support from Account Executives and Platform Specialists who will help to implement the work for your clients.

Responsibilities:

Plan and manage the rollout of digital campaigns for your client list

Be the main day-to-day contact for clients

Keep clients updated on your activity and lead meetings as required

Ensure all activity is aligned with client objectives

Analyse and make recommendations to improve campaign performance

Provide weekly and monthly reports and analysis as required

Work closely with Account Executives to ensure your client tasks are planned in, delivered on time and completed to a high standard

What skills & experience do you need to have?

1-2+ years' agency experience, ideally in managing SEO, PPC and/or paid social campaigns

Google Ads and Google Analytics experience

Sound Microsoft Excel experience

Excellent client communication skills, verbal and written

Naturally organised with good time management

Proactive and great initiative

Proof reading skills

Excellent spelling and grammar; this is essential

A passion for a career in digital marketing

Ability to work on own initiative with a high attention to detail

Ability to organise and prioritise a busy workload with a flexible approach to tasks

Team player

Desirable experience:

Knowledge of setting up SEO campaigns including; keyword research, meta data creation, on and off page SEO tactics

Knowledge of setting up paid search campaigns including; keyword research, campaign structure, targeting settings, ad creation, landing page recommendations

Knowledge of setting up social ad campaigns including; targeting, audience creation, campaign set up, ad creation, landing page recommendations

Meta Blueprint Certified

Google Ads exam certifications

Amazon Ads experience

Knowledge of other platforms such as Bing Ads, LinkedIn Ads, Spotify Ads and Pinterest Ads

Looker Studio experience and GA4 experience

Google Tag Manager experience

Experience in SEO and paid search for other territories outside the UK

Experience in leading meetings and pitching or tenders to potential clients

Dog lover!

What benefits can Upperdog offer you?

30 days' holiday plus Bank Holidays Flexitime Option to WFH 3 days per week Mon/Thurs/Fri Monthly team lunches Casual dress code Budget towards events and training courses Pension scheme Parking or gym membership contribution Private medical insurance Quarterly team building - from the New Forest water park, crazy golf to virtual quizzes! Good office location in central Bournemouth with nearby shops and cafes, located next to the gardens and 5 minutes from the beach Career progression; we hire our staff based on the long-term. Show us your hard work and commitment and we'll want you to grow with the company.
And more...

Salary: Dependent on candidate

Application process

For more information and to ensure your details reach the correct person, please email a copy of your CV and an introductory email. You will hear back within 28 days to confirm if we'd like to invite you to interview. Please no recruitment agencies.

First stage interview - this will be a short Teams call to hear a bit about you and your experience and tell you more about the role Second stage interview - this will be an in-person interview at Upperdog HQ in Bournemouth, including a short presentation for you to prepare (a brief will be provided) and some more in-depth interview questions.
Job Types: Full-time, Permanent

Ability to commute/relocate:

Bournemouth BH2 5BD: reliably commute or plan to relocate before starting work (required)
Experience:

Digital Agency: 2 years (required)
Work Location: Hybrid remote in Bournemouth BH2 5BD