Job Description

DIGITAL ACCOUNT/PROJECT MANAGER

Why choose Refinery?

We are an employee-owned creative marketing agency with a wonderful bunch of people, all with big ambitions. From beer pong to book club, we appreciate the importance of balance. Working alongside a supportive, collaborative team, you will be intrinsic to our growth in the digital team.

What are we looking for?

Someone who is passionately immersed in the Digital Marketing landscape. As a Digital Account / Project Manager your role will be a key role in managing website and digital marketing projects, both internally and with clients and partners. You are an organiser, relationship builder, the thinker on the feet. You know the importance of and thrive on achieving results, knowing the impact those results have on your clients' businesses.

Main areas of responsibility:

- Act as a support to the day-to-day clients, managing all relevant projects, administrative, organisational and financial management elements, meeting/liaising regularly with clients to discuss and action requirements, and delivering a highly responsive, efficient and effective service throughout

- Act as a point of contact for both the client as well as internally, working collaboratively with agency teams and directors, coordinating day-to-day digital projects and communicating effectively with all involved

- Manage and deliver both website and digital projects effectively and efficiently, on schedule and within budget - always working to project management and client servicing processes, standards of output and expectations

- Brief the relevant team/s (creative/digital/content/strategy/social)) correctly and manage the delivery of projects from brief through to completion, coordinating teams and reviewing work throughout the project stages

- Handle financial management effectively within projects, costing for work appropriately and managing project costs, invoicing.

- Consistently develop and apply an in-depth understanding of the client's sector and business, keeping up-to-date with market trends and opportunities

- Work independently, consistently reporting into the Digital Director as required, as well as support Account Directors, the team and/or the agency Directors on projects.

Skills and experience

- Ideally educated to a degree standard with a specialism in digital marketing or through experience, a good working knowledge of managing website projects from conception through to completion, SEO, PPC, CRM, Display and analytics.

- Good working knowledge of Wordpress CMS and other website platforms. Good knowledge of Google analytics (GA4)

- Project Management qualifications are highly desirable.

- Experience of playing a key, central role in multi-disciplinary projects and/or campaigns; an in-depth understanding of digital channels and processes is also an asset

- Strong organisational skills - We are looking for a highly organised individual, capable of juggling several projects/tasks simultaneously and with excellent attention to detail

- A bright, highly motivated, proactive and confident person, who is driven and who always delivers

Benefits:

CORE

25 days holiday plus all UK public holidays Non-deductible leave for; Extended Christmas shut down, compassionate leave & medical appointments Hybrid working - Monday and Friday at home Free on-site parking in central Manchester
SOCIAL

Weekly fruit delivery Culture club events from Yoga, cook-offs to charity days, there are plenty of social events to get involved with Two corporate events per year
ADDITIONAL

Healthcare scheme Employee assistance programme Enhance maternity & paternity leave Employee referral bonus scheme New business commission scheme Bi-annual company awards scheme Professional qualification support
If you do not hear from us within 4 weeks, we regret to inform you that your application has not been shortlisted. We appreciate your interest and encourage you to apply for future opportunities.

We kindly ask that recruitment agencies do not contact us regarding this vacancy.

Job Type: Full-time

Pay: From 32,000.00 per year

Benefits:

Company events Company pension Enhanced maternity leave Free parking Health & wellbeing programme On-site parking Work from home
Ability to commute/relocate:

Manchester, M12 6JX: reliably commute or plan to relocate before starting work (preferred)
Education:

Bachelor's (preferred)
Experience:

Digital marketing: 3 years (preferred)
Work authorisation:

United Kingdom (required)
Work Location: Hybrid remote in Manchester M12 6JX

Reference ID: D_AMPM/REF