Job Description

The Digital and IT Senior Analyst defines, configures, tests, trains and supports business-related information technology requirements and systems. Collaborating with Group and Division subject matter experts and 3rd party IT vendors, they lead directly, or co-lead, single technology or regional IT projects with accountability for completing on time, budget and meeting expectations.
Essential Functions

• Leads directly, or co-leads, complex and/or global digital and IT project tasks delivering business results that meet deadlines; provide guidance to project resources within and across multiple teams as needed
• Performs system analysis, interprets data to identify gaps in technology or processes and makes recommendations within the IT and/or business function
• Assists in the development and implementation of new technologies/services including communication and reporting to key stakeholders on status and project closure
• Communicates decisions & formalize recommendations impacting area of responsibility to manager and business partners and key stakeholders where appropriate
• Point of contact assisting with most communications and project expectations with 3rd party IT and service vendors
• Manages own priorities and provides direction, guidance and mentoring to team members
• Delivers multiple solutions while managing conflicting priorities and resources
• Conducts knowledge transfer and/or cross training with team members
• Empowering and encouraging team members to provide feedback on ideas that deliver quality solutions
• Ability to travel as needed
• Available to provide after-hours and weekend technical support as needed

Key Digital and IT Disciplines

• Application Programming
• Software Support
• Database Administration
• PC Support
• LAN/WAN Support
• Help Desk
• Engineering Systems
• IT Security
• Business Systems (MSS, JDE, SAP or similar)

Qualifications

• Bachelor's degree in computer science, information systems, or related area (or international equivalent)
• 4+ years related IT experience
• Excellent written and verbal communication and collaboration skills
• Strong interpersonal skills, relates well with all levels of the organization
• Demonstrated leadership aptitude, learning agility, and adaptability
• Demonstrated ability to lead teams and manage projects effectively

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Katie Harrison E-mail
ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organisations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organisations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis and Talent Solutions - creates substantially more value for candidates and clients across 8 countries and territories and has done so for 70 years.

Skills Required