Job Description

Are you passionate about making digital health services accessible to everyone? TheDigital Transformation Departmentis looking for an energetic and compassionate individual to join us as aDigital Inclusion Co-ordinator.
In this exciting engagement role, you'll help patients and staff across Sherwood Forest Hospitals understand and use digital platforms such as theNHS AppandPatient Knows Best, ensuring they get the most from local health services. You'll work closely with Trust staff and patient groups to reduce health inequalities by promoting digital inclusion.
Key Responsibilities:

• Coordinate and manage digital inclusion projects across the Sherwood Forest Hospitals catchment area, with support from the Digital & Information Team.
• Support the planning, development, and implementation of digital inclusion schemes and initiatives.
• Monitor progress against project objectives, report on actions, and use insights to advise and develop services.

If you're compassionate, and ready to make a difference in digital health access, we'd love to hear from you.
Main duties of the job
To understand the role in more detail, please refer to the attached job description and person specification.
About us
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.
Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:
Skilled Worker visa: eligible healthcare and education jobs - GOV.UK
Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.
Details
Date posted
31 July 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
27,485 to 30,162 a year per annum
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
214-NHIS-7306480
Job locations
King's Mill Hospital
Mansfield Road
Sutton in Ashfield
NG17 4JL
Job description
Job responsibilities
To understand the role in more detail, please refer to the attached job description and person specification.
Job description
Job responsibilities
To understand the role in more detail, please refer to the attached job description and person specification.
Person Specification
Knowledge Requirements
Essential

• Advanced keyboard skills
• Microsoft Office - advanced use

Desirable

• Knowledge of Primary Care Networks
• Knowledge of Digital and Social Inclusion

Qualifications
Essential

• GCSE Maths or Equivalent Level
• GCSE English or Equivalent Level

Desirable

• Project Management qualification or equivalent experience

Further Training
Essential

• Evidence of continuous professional development

Desirable

• Educated to diploma level or equivalent qualification/ experience

Experience
Essential

• Experience of working as part of a team
• Ability to communicate verbally and in writing in a clear, concise and effective manner
• Use of initiative and judgement in difficult or complex situations
• Able to plan and organise a range of complex activities and programmes
• Self-motivated and able to work without supervision
• Ability to prioritise a diverse workload and deliver to deadlines
• Problem solving skills in an administrative setting
• Able to communicate with a wide range of people
• Ability to negotiate
• Ability to act and work flexibly and on own initiative
• Ability to concentrate in stressful situations and when interrupted
• Professional report writing skills

Desirable

• Significant experience in a service user facing role working to support the needs of said individual and/or their families/carers/significant others
• Experience of project management
• Experience of events management
• Previous NHS experience
• Experience in a healthcare/service environment
• Experience of using IT systems such as EMIS and System One

Contractual Requirements
Essential

• Ability to work flexibly, outside normal office hours in order to suit the needs of the customers
• Ability to travel in order to attend meetings as required
• Combination of sitting, standing and walking
• Highly developed keyboard skills with considerable VDU usage
• Requirement to travel extensively within the region and on occasion nationally
• Car driver is essential

Person Specification
Knowledge Requirements
Essential

• Advanced keyboard skills
• Microsoft Office - advanced use

Desirable

• Knowledge of Primary Care Networks
• Knowledge of Digital and Social Inclusion

Qualifications
Essential

• GCSE Maths or Equivalent Level
• GCSE English or Equivalent Level

Desirable

• Project Management qualification or equivalent experience

Further Training
Essential

• Evidence of continuous professional development

Desirable

• Educated to diploma level or equivalent qualification/ experience

Experience
Essential

• Experience of working as part of a team
• Ability to communicate verbally and in writing in a clear, concise and effective manner
• Use of initiative and judgement in difficult or complex situations
• Able to plan and organise a range of complex activities and programmes
• Self-motivated and able to work without supervision
• Ability to prioritise a diverse workload and deliver to deadlines
• Problem solving skills in an administrative setting
• Able to communicate with a wide range of people
• Ability to negotiate
• Ability to act and work flexibly and on own initiative
• Ability to concentrate in stressful situations and when interrupted
• Professional report writing skills

Desirable

• Significant experience in a service user facing role working to support the needs of said individual and/or their families/carers/significant others
• Experience of project management
• Experience of events management
• Previous NHS experience
• Experience in a healthcare/service environment
• Experience of using IT systems such as EMIS and System One

Contractual Requirements
Essential

• Ability to work flexibly, outside normal office hours in order to suit the needs of the customers
• Ability to travel in order to attend meetings as required
• Combination of sitting, standing and walking
• Highly developed keyboard skills with considerable VDU usage
• Requirement to travel extensively within the region and on occasion nationally
• Car driver is essential