Job Description

Digital Business Analyst | 8718 | 2 x Fixed Term Contracts until 29 October 2027 | 37 hours per week | 39,862 to 41,771 per annum (Scale J) | County Hall, Norwich / Hybrid

We are recruiting for two Digital Business Analysts to join our well established and in demand team. Digital Business Analysts sit within our Digital Portfolio and Resources team and work with colleagues in business teams as well as technical teams within Digital Services.



Digital Business Analysts work with business leads to identify and develop high value opportunities into projects that deliver both cost savings, efficiencies and improved outcomes for end users.



Digital Business Analysts ensure that we leverage maximum business benefit from our exciting leading-edge technology - this includes and industry leading business applications, the Microsoft Power Platform, Robotic Process Automation technology, and Artificial Intelligence capabilities.



The successful candidates will align themselves closely with business stakeholders while working within our Digital Services best practice and governance framework. Key skills and behaviours we look for in our Business Analysts are:



Work with senior business owners to help shape change programmes Development and prioritisation of digital requirements Options analysis considering requirements, costs, timescales and dependencies Supporting the business with digital business change Proactive, hands-on attitude Able to deliver while working within established governance

The post is based in the Digital Portfolio and Resources Team which is part of Digital Services. As well as the Digital Business Analyst service, we provide Project and Programme Management services and own the management, delivery and reporting of the Digital Portfolio.



For more information or an informal discussion, please contact Pete Henley on 01603 222940.



These are some benefits you can enjoy by working for Norfolk County Council:


Competitive salary Generous holiday entitlement Health and Wellbeing services including fast-track physiotherapy and a free counselling service Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependent on your job role and business need. Financial benefits such as: + ' Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
+ A Blue Light card for Fire Service and Social Care Workers
+ Relocation expenses (where applicable)
+ An advance of your expenses if you travel for work
+ Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions
+ Tax efficient ways of getting extra pension and new bikes
+ Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
A payment if you refer someone you know to a hard to fill job
+

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Before you apply,

we recommend reading the full

Job description and person specification

to help you demonstrate how you meet the criteria. You can also find information on our

Terms and Conditions

here.



Already a Norfolk County Council employee? See and apply for all internal and external vacancies via myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 13 August 2025 23:59

All other applicants closing date: 20 August 2025 23:59