Job Description

Job Purpose:

The role of the Business Analyst will be to support the delivery of this change by working closely with colleagues and stakeholders across the organisation, as well as others in the organisations IT Team, project teams, IT and project sponsors/SROs.

Key Responsibilities and Accountabilities:

To work across the business to support those who have identified opportunities for improvement, working to define, document and prioritise digital solution(s) as well as supporting GDS solutions for external users. To perform feasibility analysis, scope projects, and work with stakeholders to prioritise requirements and/or user stories To deliver process improvements into the business, typically using a continuous improvement methodology To translate business problems into process or system requirements To bridge between the business and IT roles such as Technical Architect To create detailed Business Requirement Documentation To support the development of business cases To research best practice and share it with the team and translate it into day to day practice To deputise for the Lead Digital Business Analyst when needed.

Qualifications:

Desirable -


Degree level qualification is not essential but is desirable, it is more important for the applicant to be able to demonstrate current projects they have worked on and their role in them. An outgoing and confident approach to working with colleagues An ability to translate loose requirements into clearly defined solutions and user stories

Experience:

Essential -


Proven technical analyst experience Proven experience working withing a GDS service / environment Experience of working with senior stakeholders at the early stages of projects i.e. prior to confirmation of project budget or delivery approach Confident in the entire Software Development Lifecycle Experience of working with qualitative and quantitative data; analysing scenarios and investigating the impact of changes Experience of working with web-based CRMs or tools Experience with dev-ops tools (JIRA, Confluence)
Desirable -


Experience specifying, designing or configuring digital solutions Experience of process design * Salesforce experience