Job Description

Details

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Reference number

409695
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Salary

29,580
A Civil Service Pension with an employer contribution of 28.97%
GBP
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Job grade

Executive Officer###

Contract type

Permanent###

Business area

MOD - Air###

Type of role

Communications / Marketing

Digital###

Working pattern

Flexible working, Full-time, Job share, Part-time###

Number of jobs available

2

Contents

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Location About the job Benefits Things you need to know Apply and further information

Location

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Walter's Ash, South East England, HP14 4UE

About the job

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Job summary

The Royal Air Force (RAF) Air Media and Communications (M&C) organisation is responsible for the delivery of communications that influence how people inside and outside the RAF understand, engage with and think about us.


We work with closely with the Ministry of Defence communications team, other communications teams across the Armed Forces, and the wider RAF Family of organisations that support our Whole Force.


Air M&C is part of the Government Communication Service. We use the OASIS framework for strategic communications and the four communication competences of Insight, Ideas, Implementation and Impact.


Our website and digital channels are at the heart of our team and are a critical way for us to communicate and engage with our audiences.


The post of Digital Communications Officer is at the forefront of delivering Royal Air Force's digital activities to our target audiences. The post holder will play an essential role to ensure content is delivered across the digital channels in a creative, timely and engaging way.


This position is advertised at 37 hours per week.

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Job description

The role of the Digital Communications Officer is to manage Royal Air Force digital channels (this includes all social media channels and provide assistance with www.raf.mod.uk) and manage all tactical digital communications. This is the front-line resource for Royal Air Force's digital communications and is a valued and important role in the communications team.


Creativity, attention to detail, collaboration and a passion for the work we do is key. As is the ability to develop plain English and engaging content.


Our work has a strong audience focus and you will be at the forefront of finding creative ways to engage with groups with an interest in our work.

Approving, publishing, editing, removing and archiving content across all digital channels based on direction and guidance from the Digital and Content lead, Media Officers or Campaign and Planning leads. This also includes the handling and execution of changes requested by RAF stakeholders and where appropriate agreeing a schedule of content publishing, deletion and archiving. Working with a broad range of stakeholders to develop creative content and engagement ideas for reaching RAF target audiences and working with campaign and planning leads to refine the idea and implement as appropriate. Moderating online community comments and content based on relevant Defence guidelines. Maintaining an awareness of digital channels usage and emerging trends and identifying potential innovative use of the channels to enable delivery of RAF communications objectives. Handling technical enquiries and carrying out technical maintenance such as investigating broken links and corrupt pages and liaising with the Royal Air Force's technical suppliers for more detailed technical issues and to maintain the security of the channels. Advising RAF M&C on technical issues pertaining to the effective usage of the digital channels. Accessing and collecting data on communication and campaign activities and analysing this to provide immediate evaluation of communication and campaign activities whilst in progress in order to enable optimisation. Collating data for end of campaign evaluation following a consistent format and enabling this for wider use by Media and Communication staff. Coordinating digital team workload and effort, ensuring out of hours coverage when required (in agreement with Line Manager). Participating in an out-of-hours on call rota to provide digital content support. This may require the post holder to return to work within two hours and an additional payment will be made for this duty. ###

Person specification

Essential Skills & Experience

Intermediate skills level with MS Office


Managing digital content and social media channels e.g. Facebook, Twitter, Instagram

Desirable Skills & Experience

Professional communications team experience

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Behaviours

We'll assess you against these behaviours during the selection process:


Seeing the Big Picture Communicating and Influencing Managing a Quality Service Delivering at Pace ###

Technical skills

We'll assess you against these technical skills during the selection process:


GCS core: Ideas - https://gcs.civilservice.gov.uk/publications/competency-framework/#Competency-2:-Ideas GCS core: Implementation - https://gcs.civilservice.gov.uk/publications/competency-framework/#Competency-2:-Implementation

Benefits

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Alongside your salary of 29,580, Ministry of Defence contributes 8,569 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension with an employer contribution of 28.97%

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.


The post does not offer relocation expenses.


External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.


Please Note: Expenses incurred for travel to interviews will not be reimbursed.


Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.


Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.


The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.


MOD Recruitment Satisfaction Survey - We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.

Things you need to know

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Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.
Candidates will be required to provide CV details to include job history; qualification details and previous skills and experience.


At

sift

, you will be assessed against your CV and the following behaviours:

Seeing the Big Picture Communicating and Influencing Managing a Quality Service Delivering at Pace

When choosing your Behaviour examples, please make sure you use real life scenarios that relate to your own experiences. Whilst technology may help to enhance your written submission, presenting the ideas of others or those generated by technology, could result in your application being rejected.


At

interview

, you will be assessed against the following:#


Behaviours:

Seeing the Big Picture Communicating and Influencing Managing a Quality Service Delivering at Pace

Technical Skills:

GCS core: Ideas GCS core: Implementation

Framework for Technical Skills:

Competency Framework - technical specifications - GCS

The Civil Service embraces diversity and promotes equality of opportunity. There is a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. If you need to advise us that you need additional help or reasonable adjustments for the recruitment process, please contact: DBSCivPers-Resourcingteam3@mod.gov.uk .


As a result of the changes to the UK immigration rules which came in to effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points based system, where a role has been deemed to be business critical. This role does not meet that category and we will not sponsor a visa. It is therefore NOT open to applications from those who will require sponsorship under the points based system.


Should you apply for this role and be found to require sponsorship, your application will be rejected and any provisional offer of employment withdrawn.


The Ministry of Defence requires all candidates who are successful at interview to declare any outside interests. These declarations will be discussed with successful candidates following the interview process and before a formal offer of employment is made, as some outside interests may not be compatible with MOD civilian roles. This will not, in the majority of cases, prevent employment in MOD, but it is a measure that must be taken to ensure that appropriate mitigations can be put in place to manage any potential, perceived or actual conflicts of interest from the first day of employment.


The Ministry of Defence adopts a zero-tolerance approach to unacceptable behaviours, which includes bullying, harassment, sexual harassment, discrimination, and victimisation. You will not be eligible and will not be considered for this post if you have been dismissed from a role for such unacceptable behaviours within the last five years. This will also apply if you resign or otherwise leave a role but, because of an adverse decision, would have been dismissed for gross misconduct had you continued in that employment. Pre-employment checks will be carried out.



Feedback will only be provided if you attend an interview or assessment.###

Security

Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .



See our vetting charter .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.###

Nationality requirements

This job is broadly open to the following groups:


UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS) individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020 Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
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Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.



We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.###

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

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This vacancy is part of the Great Place to Work for Veterans initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.###

Contact point for applicants

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Job contact :

Name : Fay Collett Email : fay.collett100@mod.gov.uk
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Recruitment team

Email : DBSCivPers-Resourcingteam3@mod.gov.uk ###

Further information

Please ensure you read the attached candidate information document prior to completing your application. If you are dissatisfied with the service you have received from DBS, or believe that DBS has failed to follow the recruitment process in line with the Civil Service Commission principles of selection for appointment on merit on the basis of Fair and Open competition, you can raise a formal complaint by writing to DBS at the following address: Defence Business Services, Scanning Hub, Room 6124, Tomlinson House, Norcross Lane, Blackpool, FY5 3WP. If after raising your complaint with DBS you remain dissatisfied you can complain directly to the Civil Service Commission at the following address: Civil Service commission, Room G/8, 1 Horse Guards Road, London, SW1A 2HQ Or by email: info@csc.gov.uk.