Job Description

About The Role
Digital Communications Officer
Location: UKO London, Moorfield (Hybrid home and office)
Salary 26,435 to 28,218 per annum (plus ILW, if residing & working in London)
Hours: 35 per week (Monday to Friday, 9am to 5pm)
Contract: Permanent
Could you lead on the development of high-quality digital communications, in particular video, that can more effectively support leadership and practitioners and tell the story of the impact of cash assistance on people affected by crisis?
Could you help maintain and update web, social media content, support the effective management and coordination of digital content across the multiple language sites of the Cash Hub Platforms, ensuring that all communications are accurate, accessible, and aligned with the organisation's strategic objectives?
Interested?
A day in the life of a Digital Communications Officer will involve:

• Lead on the development of video communications that summarise existing learning and tell the story of the impact and effectiveness of cash assistance.
• Assist in coordinating the production and dissemination of multimedia content, including videos and blogs, by liaising with relevant teams and external service providers.
• Support the creation and scheduling of communications content on social media platforms (e.g. LinkedIn) in line with brand guidelines.
• Lead and coordinate the translation of resources into different languages by liaising with translation agencies, proof-readers, copy editors, and work with designers to finalise and typeset translated materials.
• Manage quality assurance of web content, including checking for typos, broken links, and adherence to style guidelines.
• Provide administrative support in maintaining content libraries, ensuring resources are easy to find and regularly updated.

To be a successful Digital Communications Officer, you'll need:

• Ability to draft, proofread, and edit user-friendly digital content for platforms, ensuring accuracy, clarity, consistency, and alignment with brand and accessibility standards and user friendly design.
• Familiarity with content management systems (e.g. WordPress) to upload, update, and organise content effectively
• Knowledge of web publishing, including managing multimedia and supporting social media activities (e.g. LinkedIn)
• Strong written and verbal communication skills, including the ability to explain technical information clearly to non-specialist audiences
• Experience developing and supporting multimedia content video production and management
• Experience uploading, managing and maintaining content on web platforms
• Experience supporting social media content production (e.g. LinkedIn posts)
• Excellent attention to detail is essential.

The closing date for applications is 23.59 on Thursday the 13th of November 2025 with interviews to follow.
In return for your commitment and expertise, you'll get:

• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Flexible working: We do our best to accommodate your preferred work style.
• Learning & Development: Wide range of career opportunities + comprehensive learning.
• Discounts: Access to Blue Light Discount Card and employee benefits platform.
• Wellbeing Support: Access to mental health and wellbeing assistance.
• Team Working: Support our mission in a collaborative team.
• Cycle2Work: Lease a bicycle through the scheme.
• Season ticket loan: Interest-free loan for commuting expenses.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Young Staff Network.
Together, we are the world's emergency responders
About The Candidate
About The Company

Skills Required