Job Description

Digital Information Services

Location:

Lincoln

Salary:

From 32,546 per annum


Please note, this post is permanent and full-time at 37 hours per week.

Closing Date:

Thursday 06 November 2025

Interview Date:

Wednesday 19 November 2025

Reference:

DS043

System Support Roles (Medical / Dental & Shared Services)

Join our Digital Service team to help deliver new initiatives and provide specialist technical knowledge to growing business areas across the University of Lincoln. We're recruiting three System Administration / Support professionals to work across projects, service delivery and stakeholder-facing development of new and existing services to support the medical and dental and shared service initiatives.


DS043, DS044 and DS045 are all permanent and full-time at 37 hours per week.

What you'll do

Support delivery of new initiatives

by building, configuring and maintaining systems and environments that enable new services and projects.

Act as a specialist adviser

to new business areas: assess requirements, recommend solutions, and help embed services into operational practice.

Troubleshoot and provide expert support

, escalate where needed and produce clear documentation and runbooks.

Work with stakeholders and project teams

to test, deploy and hand over services; deliver training and knowledge transfer.

What we're looking for

Proven experience in system administration and support of software applications Strong communication and stakeholder engagement skills; comfortable translating technical detail for non-technical colleagues. Experience of supporting medical, dental or ITSM tools is desirable, but not essential.

In support of our commitment to developing colleagues by providing opportunities for internal movement and promotion, applications for this opportunity will only be accepted from people who are currently employed by the University of Lincoln, our current students, and any currently engaged agency workers who have been with us for more than 12 weeks. We actively encourage applications from all colleagues across the University with the relevant skills and experience.


Please submit a CV as part of your application.


For more details about the role, reach out to Steve Green, Head of Digital Information Services, stgreen@lincoln.ac.uk.