Job Description

About Us

Pharmacy Mentor is a specialist digital marketing and website development agency working exclusively with pharmacies and healthcare businesses across the UK. We work with long-term clients who value strategic thinking, clear communication, and measurable results.

We are looking for an experienced Senior Digital Marketing Account Executive to take ownership of key client relationships, lead performance reviews, and ensure our clients continue to grow and see value from their marketing investment.

The Role

As a Digital Marketing Account Executive, you will manage a portfolio of established marketing clients and act as their strategic point of contact. You will be responsible for reviewing performance, interpreting data, and guiding clients on how to improve and scale their digital marketing.
This is a senior, client-facing role where you will be trusted to manage relationships independently, lead review calls, and work closely with internal specialists to deliver high-quality outcomes.

Key Responsibilities

Own and manage a portfolio of digital marketing clients
Act as the senior point of contact for client communication and strategy
Lead regular performance review calls and strategic discussions
Analyse marketing performance across SEO, PPC, paid social, and website activity
Translate data and reports into clear insights and recommendations
Ensure all marketing activity delivers against agreed KPIs and contract scope
Proactively identify opportunities to improve performance and grow accounts
Work closely with internal marketing, content, PPC, and web teams
Manage client expectations, risks, and escalations professionally
Maintain accurate reporting, documentation, and account records
Support and mentor junior account executives where required

About You

Proven experience in a digital marketing account management role
A strong understanding of digital marketing channels and performance metrics, including SEO, PPC, email marketing, and social media
Hands-on knowledge of tools such as Google Analytics, SEMrush, Google Ads, or similar platforms
Confident leading client calls and presenting performance insights
Comfortable managing multiple accounts with minimal supervision
Commercially minded, with experience identifying growth opportunities
Highly organised, proactive, and solutions-focused
Excellent written and verbal communication skills
Agency experience
Experience working with healthcare or regulated industries

Desirable

Agency experience
Experience working with healthcare or regulated industries
Hands-on knowledge of tools such as Google Analytics, SEMrush, Google Ads, or similar platforms

What We Offer

From your first day of employment, you are entitled to the following benefits:
Free annual flu vaccination
50 percent discount on annual Taste Cards
Enhanced leave provisions, including bereavement leave and enhanced sick leave
Access to a salary sacrifice pension scheme
Employee wellness programme provided through Wisdom via Bright HR
Paid company social events
Profit-related bonus schemes, subject to eligibility
Flexible working hours
Remote working arrangements, where appropriate
Ongoing training and development opportunities

Job Type: Full-time

Pay: 30,000.00-35,000.00 per year

Experience:

digital marketing account management role: 3 years (preferred) Google Analytics, SEMrush, Google Ads: 3 years (preferred) working with healthcare or regulated industries: 2 years (preferred)
Work Location: Remote