Job Description

Job Title:

Digital Marketing & Administrative Coordinator

Pay:

10.00 - 12.21 per hour + performance-based bonuses

Location:

Birmingham, UK

About Dolce Desserts

Dolce Desserts is a leading dessert brand dedicated to delivering high-quality products and exceptional customer experiences. We are expanding our team and seeking a professional

Digital Marketing & Administrative Coordinator

to manage our online platforms, create engaging digital content, and provide essential administrative support to the business.

Role Overview

The successful candidate will play a key role in maintaining and growing our digital presence across multiple platforms, including our website, delivery partners, and e-commerce listings. You will be responsible for creating professional marketing content, managing online platforms, analysing performance data, and supporting the operational needs of the business. This is an excellent opportunity for someone with strong organisational skills, digital marketing knowledge, and graphic design experience to contribute to a fast-growing brand.

Key Responsibilities

Digital Marketing & Online Management

Manage and update business profiles (Google, website, social platforms) Oversee Uber Eats, Deliveroo, and Just Eat accounts (menus, promotions, pricing updates) Manage and optimise Amazon product listings to maximise visibility, traffic, and sales volumes Assist with SEO, PPC, and other digital advertising campaigns to drive website traffic Create marketing materials, graphics, and content using Adobe Photoshop and Canva Develop, schedule, and monitor digital campaigns to promote new products, offers, and seasonal launches Monitor analytics across website and platforms, providing performance reports with insights and recommendations

Administrative & Business Support

Handle online orders and ensure smooth communication with the operations team Monitor, manage, and respond to customer reviews across all platforms in a professional and timely manner Generate weekly and monthly sales reports, tracking KPIs and performance metrics Assist with stock/price updates on online platforms to ensure accuracy and consistency Support senior management with ad hoc administrative tasks, reporting, and project coordination Liaise with third-party suppliers (e.g. delivery platforms, website providers) where required Contribute ideas to improve workflow efficiency and customer engagement

Requirements

Proficiency in

Adobe Photoshop

(essential) with a portfolio of previous design work Strong understanding of digital platforms, e-commerce, and content management systems Basic knowledge of SEO, Google Analytics, and online advertising campaigns Excellent written and verbal communication skills with attention to detail Strong organisational and time-management skills; able to prioritise effectively Proactive problem solver who can work independently and as part of a team Previous experience in a similar role (marketing, admin, or e-commerce) is desirable

Benefits

10.00 - 12.21 per hour (approx. 19,000 - 23,000 per year, full-time equivalent) Performance-based bonuses linked to sales growth 20% staff discount on all desserts Opportunity to grow with a fast-expanding brand Supportive, creative, and professional working environment
Job Types: Full-time, Permanent, Zero hours contract

Pay: 10.00-12.21 per hour

Expected hours: 40 per week

Benefits:

Employee discount On-site parking Store discount
Work Location: In person