Job Description

Job description

Digital Marketing & Content Manager, Iswe Foundation

Location

: Remote (UK-adjusted hours with some flexibility)

Contract type

: 12 months, with the intention to make permanent

Salary

: 35,000 - 45,000

Working pattern

: Full time

Benefits include

: 35 days annual leave plus UK bank holidays; 14 days medical leave; 3% employer pension contribution; open to part time & flexible working

Closing date

: 18 January 2026, 23:30

About the role

Iswe is a not-for-profit social impact foundation dedicated to putting people at the heart of social and political decision-making. We design and scale democratic innovations that enable communities to shape the decisions affecting their lives.


We are looking for a skilled, proactive and versatile Digital Marketing & Content Manager to deliver high-quality digital communications across

Iswe's

channels

and those of our flagship initiatives, the

Global Citizens' Assembly

and

Assemblis

.


You'll join a fast-paced, globally connected team working to

reshape political systems

so they are fit for purpose, guided by the belief that the global crises we face stem from a deeper crisis of governance.


If you want your digital skills to help

shift narratives, inspire action and grow a global movement

, this role offers rare scope, challenge and purpose.


This is an excellent

opportunity for someone ready to step up in their career

and help shape the voice, reach and impact of a rapidly growing organisation.

Job purpose

The Digital Marketing & Content Manager will lead on creating and delivering high-quality digital communications across Iswe and the Global Citizens' Assembly. You will turn strategy into compelling, accessible content; design and deliver digital campaigns; and steward audiences across multiple platforms. You will work closely with teams and partners across regions, using insight and analytics to enhance reach, visibility and engagement.


This is a hands-on, delivery-focused role, ideal for someone energised by fast-moving environments, global collaboration, and mission-driven work. It will suit someone comfortable taking ownership in an environment where processes and priorities are still being shaped, and where proactive leadership (including strong prioritisation) is essential.

Key responsibilities

Strategic contribution & prioritisation Contribute actively to the development and refinement of Iswe's

digital communications strategy

, bringing insight from audiences, analytics and the wider context.

Exercise judgement

about what content, channels and campaigns will have the greatest impact at different moments, particularly during high-profile events. Translate broad organisational priorities into clear,

focused digital communications plans

, even where direction is initially high-level or evolving.

Content creation & production

Draft, edit and publish clear, engaging content for

websites, newsletters, social channels, campaigns and events

. Produce and edit

multimedia content

including short-form videos, interviews, animations and motion graphics. Oversee the

rapid turnaround

of video packages and social media assets during key event moments Work with regional partners and teams to document and share community and assembly participant

stories

in respectful, accurate and culturally appropriate ways. Write accessible copy that brings

data insights

, participant experiences and research findings to life. Commission and

manage external creatives

(videographers, illustrators, editors, writers, translators) where needed. Create accurate, accessible

technical and scientific content

that supports public learning and participation, coordinating with internal teams and partner contributors, fact-checking and commissioning as needed. Maintain and develop visual

templates

, content wrappers, slide decks and brand-aligned styles.

Digital marketing & campaign delivery

Lead

digital campaigns

to grow awareness, participation and engagement with Iswe, the Global Citizens' Assembly and Assemblis (Iswe's participation platform). Manage the

end-to-end planning and delivery

of content across channels, ensuring the right stories, assets and updates are published at the right moments. Maintain and update content across Iswe dot org, globalassemblies dot org and assemblis dot org through

CMS

, including Craft and Squarespace. Ensure all content is accurate, inclusive, and aligned with

brand guidelines

and

accessibility

best practice Develop and

optimise user journeys

, onboarding flows and email automations based on audience insight. Use

analytics

(e.g., Matomo, Google Analytics, email platform analytics) to track performance and guide improvements across websites, social channels and email platforms. Support

SEO and discoverability

by maintaining clear metadata, structured content, and optimised landing pages. Implement light

A/B testing

for messaging, templates or calls to action. Support tagging, segmentation and list management within

email and CRM tools

. Support

internal reporting

by highlighting patterns, opportunities and areas for improvement.

Translation & global accessibility

Work with the Communications Director, internal teams and regional partners to

shape global communication

needs Coordinate

translation workflows

across multiple languages (commissioning providers or working through Iswe's global partners) to ensure quality and consistency. Manage

transcription workflows

, proofing processes and materials from contributors across regions.

Collaboration & organisational knowledge

Work closely with Communications, Fundraising and Programme teams to align messaging and surface stories. Contribute to the development of a

knowledge library

, ensuring materials are organised, current and ready for sharing. Help maintain up-to-date versions of

framing documents and training resource

s. Support a positive, inclusive and collaborative team culture

Person specification

We know that teams reflecting the diversity of society are more creative, innovative and effective. We welcome people of all backgrounds, identities and experiences, and we are committed to being a place where everyone feels they belong.


We particularly encourage applications from people who are disabled, from Black, Asian and other minority ethnic backgrounds, from lower or disadvantaged socioeconomic backgrounds, or who identify as LGBTQIA+.

Essential experience

4-6 years' experience

in digital marketing, content production or digital communications. Demonstrated ability to produce

multi-format creative content

(video, graphics, social content). Experience with

CMS

platforms (Craft, Squarespace, WordPress or similar). Management of

automated email journeys

to support audience stewardship Strong

organisational skills

and ability to manage multiple content streams. Ability to understand and

adapt technical or policy-related content

clearly for different audiences and contexts. Familiarity with

creative tools

such as Canva, Adobe Suite, Figma and video-editing software (or equivalent tools). Clear and effective

written communication

in British English. Ability to build and maintain positive

partner relationships

.

Analytical skills

and experience using digital insights to guide decisions.

Desirable experience

Experience in deliberative democracy,

civic participation

, systems change or climate-related work. Experience managing translation workflows or

multilingual content

. Experience collaborating with community-based

content contributors

across regions. Knowledge of

data storytelling

or simple data visualisation. Understanding of

accessibility standards

for digital content. Experience reaching and engaging with users who do not use email - for instance via

WhatsApp

and other social media Experience using

AI-enabled tools

for content production or analytics

Personal attributes

Creative, curious and

proactive

, with a desire to learn and experiment.

Adaptable

and organised; able to thrive in a fast-paced, startup-style environment.

Values-driven

and committed to inclusive, globally rooted ways of working.

Collaborative

and respectful, able to communicate clearly with diverse colleagues and partners. Skilled at making complex information understandable and engaging. Willing to work out of hours during key campaign moments such as COP
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