Job Description

Location; Swindon Support Centre (hybrid working with 3 days per week in the office)



With a rich heritage and a new name, TGJones is the fresh face of a much-loved and trusted British brand. Our roots lie in WHSmith, where we've proudly supported the high street retail estate for generations. Now, under the ownership of specialist retail investors, Modella Capital, we're entering an exciting new chapter with bold ambitions to become 'Your Hub of the High Street'.



About the role

We're seeking a creative, curious, and proactive Digital Marketing Executive to join our High Street Digital Marketing team, based at our Support Centre in Swindon.



In this role, you'll be responsible for the end-to-end execution of email activity, to include the briefing of designers, creation of marketing copy, email building and performance monitoring. Sitting within the exciting and fast-paced Digital Marketing Team and supporting the Senior CRM Manager, it presents a fantastic opportunity to be creative, make impactful decisions, and develop a range of marketing skills across all digital channels. Key responsibilities will include;



Reporting to our Senior CRM manager to deliver our email marketing strategy Supporting the Digital Marketing Team with the delivery of marketing activations across Paid Search, Paid Social and Affiliate marketing Developing best-in-class email campaigns that resonate with our target audience and represent our brand values Owning the email critical path, setting deadlines for creative and ensuring relevant parties are communicated to and kept to timelines Responsible for the creation of campaigns, including briefing, building, proofing, and personalising Carrying out routine A/B testing and share findings with the wider team to ensure relevant stakeholders know standards as they evolve Monitoring email performance and trends across all key metrics and support CRM Manager in providing weekly reporting and insight Collaborating with our trading, content, and design teams to ensure the customer experience is consistent, optimised and engaging Monitoring industry best practices, competitor activity and the latest consumer trends to help guide future campaign initiatives Participating in campaign planning sessions, pitching ideas for our key seasonal events, such as Christmas and Back to School and supporting in the creation of our marketing calendar Aiding on delivery of multi-channel campaigns, customer retention across external media, and new initiatives for the wider marketing team as required

About you

We're looking for people who want to build a career, not just find a job - individuals who are curious, committed, and full of ideas. At our Support Centre, you'll be part of a business that values innovation, collaboration, and long-term growth. Experience required for this role will include;

Ideally you'll have 1-3 years of marketing experience Highly organised and proactive and an excellent communicator Commercially minded and driven with an exceptional eye for detail CRM experience preferable

About us

Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you're just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.



Company benefits for our Support Centre colleagues include 4pm Friday finish, 24 days holiday plus bank holidays, your birthday off, holiday trading scheme, annual company bonus, family friendly leave, employee discounts, free coffee Wednesdays and much more!



At TGJones, we're all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you - you're welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know--we're happy to help.