Job Description

Due to successful business growth, the Learning and Development team have an exciting new role for a Digital Operational Trainer to join the Barchester family. Integral to Barchester Healthcare\xe2\x80\x99s growth strategy is the implementation and consolidation of our digital systems.A fundamental strand of this strategy is ensuring that all our colleagues are trained and competent in the use of digital technology, newly implemented homes receive help and guidance to embed systems and all new starters receive appropriate training and ongoing support. This role will ensure that in a defined divisional area every staff member is fully skilled to deliver an outstanding service to those we support in terms of their knowledge, skills and application of digital systems as well as the other underpinning knowledge and competencies required. Reporting to the Head of Digital Training the Digital Operational Trainer will be a key member of the Digital Transformation Team working closely with implementation leads, operations, the L&D team and projects. The role will involve significant travel across a designated division/ region with national travel as and when required. Overnights stays will also be required. Barchester Healthcare is one of the UK\xe2\x80\x99s market leading healthcare providers being the third largest in the UK with over 250 nursing homes and hospitals across the country. With a successful new builds programme with 10 new build homes being built and opened every year for the next three years, we are rapidly and successfully expanding. Required experience:

• Experience of delivering digital systems training from inception to implementation
• Experience in delivering large scale digital projects across multiple sites
• Excellent written & communication skills
• Keen sense of customer satisfaction for internal stakeholders
• Ability to work towards tight deadlines and KPIS
• Ability to work well within a team
• Able to work under own initiative
• Good eye for detail and design

Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.