Job Description

The Company

Christie's, the world's largest Art Business, is an exciting & enriching place to start or continue your career. Whether you work within one of our Specialist Art Departments, or in one of our Operational teams, we are all working together with one common goal in mind: to continue the success of this 250 year old company, steeped in history, bringing fresh ideas whilst not forgetting our shared values: Integrity, Excellence, Innovation, Responsibility & Relationships. Colleagues across all departments are truly passionate about what they do and it is inspiring to work with industry leaders across our business.



What you'll be doing

Christies is seeking a highly motivated and detail-oriented Vendor Management Analyst to join our Digital & Product team. This role is critical in ensuring the efficient management of our Digital & Product vendor relationships while simultaneously supporting the strategic planning, execution, and oversight of our digital, product and marketing teams. The ideal candidate will possess a strong understanding of vendor lifecycle management, project management best practices, and the unique dynamics of the digital and product technology landscape.

You'll be working with our Business Sponsors and stakeholders including the Digital & Product team, Christie's Technology Group, Third Party Vendors, Legal, Procurement and Privacy teams to shape and define their solutions within a dynamic team. Your ability to anticipate issues, proactively communicate, ensure clear mitigations to risk and understand and manage dependencies is critical. Flexibility, creative thinking, relationship skills and cross-collaboration are essential. This is a global role, based in our London office with a flexible work policy.

1. Vendor ManagementVendor Selection & Onboarding: Assist in the identification, evaluation, and selection of new digital and marketing vendors, including agencies, technology providers, and service partners. Facilitate the onboarding process, ensuring compliance with internal policies and contractual agreements. Contract & Relationship Management: Support the negotiation, review, and management of vendor contracts, ensuring favourable terms, compliance, and renewal processes. Foster strong, collaborative relationships with key vendors. Performance Monitoring: Establish and track Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) for digital and marketing vendors. Support regular performance reviews, identify areas for improvement, and facilitate corrective actions. Risk & Compliance: Identify and mitigate potential risks associated with vendor engagements, including security, data privacy, and operational risks. Ensure vendor adherence to regulatory requirements and internal governance standards. Cost Optimization: Monitor vendor spend, identify opportunities for cost savings, and ensure optimal value delivery from vendor partnerships.


2. General Management & AdministrationBuild and maintain strong relationships with stakeholders to understand their requirements and expectations Ensure compliance with relevant laws, policies and best practices Work with cross-functionally to ensure the right level of reports, schedules and documents are submitted on time for all governance forums Work with Digital & Product Department Heads and business stakeholders including Legal and Procurement for vendor management planning and resourcing Responsible point of contact for all vendor management Support regular health checks with vendors and agencies Provide general administrative support to the Digital & Product team, including scheduling meetings, research, organising files, raising purchase orders, managing payments, updating the Digital SharePoint Preparation of presentations, attending meetings and taking minutes Supporting with internal communications and team activities


What your day might look like

A typical day will include tasks such as checking and responding to emails, attending meetings, supporting on team projects, providing business management support including processing payments, assisting with research and reporting, drafting internal communications and presentations, and updating the global team SharePoint. Throughout the day, you'll be encouraged to ask questions, seek feedback, and collaborate with team members.

What you'll bring to the teamPassion for Digital & Product, and an eagerness to learn Strong organisational skills, analytical and problem-solving abilities, and attention to detail Excellent written and verbal communication skills, capable of presenting complex information clearly to diverse audiences. Proficiency in project management software (e.g., Jira, Asana, Monday.com) and data visualization tools (e.g., Tableau, Power BI) is a plus. Solid understanding of contract terms, SLAs, and vendor performance metrics. Ability to manage multiple priorities and thrive in a dynamic, evolving environment. Proactive self-starter with a strong sense of ownership. Collaborative team player with excellent interpersonal skills. Curiosity and a continuous learning mindset, particularly regarding new digital and marketing trends and technologies

Perks of the roleHands-on experience in various facets of digital & product development Mentorship and guidance from experienced professionals Opportunity to work on real projects and make a tangible impact Professional development and training opportunities

What's great about working for us25 days annual leave + 1 day Birthday leave Christie's Christmas office closure (guaranteed between 25th Dec - 2nd Jan) - in additional to annual leave: almost two weeks to fully switch off and spend time with friends and family Additional 1 week's annual leave within the year of a 5 year anniversary i.e 5th, 10th, 15th and so on Volunteering day: Take an additional day of annual leave to volunteer for a charitable organisation that's important to you Donation matching of up to 500 per annum to help you support the organisations you care about Flexible Fitness Fund - 400 per year expense allowance for health and wellness related activity (taxable) Access to world-renowned art: with regular exhibitions in our galleries to wander around and exclusive guided tours hosted by specialist colleagues Discretionary Bonus (dependent on the business and employee performance payable in March each year) Generous retirement plan: We will double match your pension contribution up to 5% of your basic salary (Max 10% contribution from Christie's) Private Health Insurance - no employee contribution needed, subsidised for other family members Dental Insurance - (may be extended at personal cost) Generous Income Protection Insurance in the event of accident, sickness or injury Competitive Life Insurance policy from first day Employee Assistance Programme - access to personal advice and support services including counselling Eyecare vouchers (once a year) Cycle to Work scheme Christie's Extras - discounts on over 800 retailers, holiday packages, dinners and weekly shops Robust family first policy: 16 weeks full pay on Maternity Leave Four day week, for eight weeks, at full pay on return from Maternity Leave Dependent back-up care: 10 sessions/ days of childcare or eldercare per year The Stork Club: Our community of parents
Christie's reserves the right to change company benefits at any time*


Closing Date: Sunday 17th August#LI-Hybrid