Job Description

The Postholder will manage the information and reporting systems that support the operation of MMPS. This will involve all aspects of digital work and include management and supervision of the digital Reporting and Technical Specialists. The Postholder will work with the Associate Lead Clinician Digital to identify and meet new demands for digital based services within MMPS and beyond providing technical insight whilst leading development work on reporting and leading digital implementation projects. The postholder will: Be responsible for the provision of a rapid-response - Digital Support service to MMPS (approximately 750 staff) and to manage the work of Pharmacy Digital Support Staff in their provision of a Digital Support service.



Take responsibility for maintaining the ongoing operation of all Pharmacy Digital systems: ensuring proper installation, performance, security, backup, audit and reporting services. Undertake systems analysis in connection with proposed new systems and produce specifications for developers / suppliers. Undertake research and development / programming work in connection with new / replacement Digital systems. Take responsibility for liaison with the Trusts Digital IT Team and other suppliers/service providers and ensuring the proper adoption and adherence to Trust policies.



Share the responsibility for training, with a particular focus on IT skills development within the department. Carry out the role of MMPS, Product Owner for the Helix IT Service Management software. Be the bridge between technical and clinical when delivering IT solutions.