Job Description

Digital Talent Coach
Reference number: JR248194
Location: Remote
Working pattern: Full Time, 37. 5 hours per week
Contract Type: Permanent
Number of roles: 1
Grade: D1
Salary: 40,000 - 50,000 per annum
We are looking for a Digital Talent Coach to join our team.
Role summary
To provide outstanding support and subject expertise to our Digital and IT apprentices. You will inspire them to succeed and achieve excellent learning and assessment outcomes. You'll continuously build your own knowledge and capabilities whilst helping us to improve how we deliver apprenticeships to our customers.
As the Talent Coach, you will:
Guide and motivate learners to help them achieve excellent learning and assessment outcomes.
Carry out regular check-ins with the learners and employers to ensure they are progressing well in the apprenticeship and are on track to complete and pass.
Be proactive in monitoring the performance of learners and informing appropriate stakeholders.
Prepare reports on learner performance when required.
Support apprentices to improve their maths and English capabilities and achieve their Functional Skills if required.
Discuss Prevent and British Values topics with learners during progress reviews.
Empower apprentices to reach their career aspirations by providing career information, advice, and guidance (CIAG).
This is an excellent opportunity for someone who may be currently working as a Trainer or Skills Coach able to specialise in Data, Digital and IT, who is looking to expand their skills and build their career with an industry leader.
A detailed job description can be viewed . If the link does not work for you, please copy and paste the following URL into your web browser:
What you'll bring to the role
We're looking for someone who can bring enthusiasm and technical abilities to the role who also has the organisational skills to manage and guide a cohort of learners to timely success. The following capabilities are desirable for this role:
Relevant professional qualifications (e.g. Assessors award, sector specific qualifications)
Excellent interpersonal skills, approachable, listens carefully and be able to influence and persuade others.
The ability to effectively manage a busy workload with conflicting priorities.
A focus on quality, learner journey and student outcomes.
Passion and enthusiasm.
Team player and able to work collaboratively.
Strong written and verbal skills.
The ability to communicate and present with confidence, clarity and purpose.
Excellent organisational, planning and time management skills.
The ability to build strong relationships and trust.
Knowledge of regulatory bodies such as ESFA, Ofsted and IFATE
Knowledge of online platforms and packages (e.g. Onefile portfolio, G-Suite, Excel, Word, PowerPoint)
A flexible approach and attitude to work.
What we do
Kaplan Professional is a leading provider of apprenticeships, accountancy / tax / finance & banking courses, and professional assessments. For almost 80 years, we've helped shape the development and careers of finance professionals.
We are part of the Kaplan group, one of the world's largest and most diverse education and assessment providers. We operate in over 30 countries and maintain relationships and partnerships with more than 1,000 school districts, colleges and universities, professional bodies and over 10,000 businesses. Our vast breadth and scope in terms of both capabilities and assets sets us apart.
What we believe in
Our goal is for Kaplan to be a great place to work where everybody can succeed, so we truly live and breathe our values: act with integrity, grow knowledge, empower & support, create opportunity, drive results together.
Kaplan is a global organisation whose mission is rooted in providing equal access to education and opportunities for advancement to people of all backgrounds. We believe diversity, equity and inclusion - of culture, experiences, perspectives - are paramount to creating success and opportunity in an ever-changing world. As an educator, partner and employer, Kaplan is committed to promoting an equitable world in which diverse talent can develop, advance and thrive.
To view our candidate privacy notice click .
Our Values
We live, breathe and celebrate our values - they drive what we believe in, how we behave and guide us in creating a culture of success.

• Act with integrity

• Empower and support

• Create opportunity

• Grow knowledge

• Drive results together

What we offer
As well as a competitive salary, transparent pay structures, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:

• 28 days annual leave + option to purchase more

• Season ticket loan and cycle to work scheme

• Big discounts on Kaplan courses for you and your family

• Private medical, income protection, and life insurance

• 24/7 confidential helpline providing counselling and other support services

• Company pension contributions

• Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels

How to apply
To apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role no later than 11pm on Monday 14th July 2025. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.
Additional Application Information
Kaplan is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
This role involves working with learners who are under 18 years old and is exempt from the Rehabilitation of Offenders Act 1974. Recruitment checks are undertaken in accordance with our background checking policy. Successful applicants will be required to undertake an Enhanced Disclosure (including children's barred list) via the Disclosure and Barring Service (DBS) check to confirm their suitability to work with children and young people. In addition to the DBS check, for roles that include teaching or coaching, a Prohibition from Teaching Check will be completed through the Teaching Regulation Agency.
Our Suitability of Ex-offenders Policy is available on the careers page of our website .
Please be aware that it is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.
Application Support
If you require support completing your application or wish to talk to someone about the role before applying please email the Recruitment Team .
Disability Confident Scheme
As a Disability Confident employer, we are committed to interviewing applicants with disabilities who meet the minimum criteria for the role as per the job description and any screening or testing stages. Details of how to request your application be considered under the Disability Confident scheme will be shared with all applicants upon submission of an application.
Furthermore, all applicants invited to attend interview will be given information on how to request reasonable adjustments to attend.